Patient Access Scheduler

This is a fully remote position, open to applicants in Kentucky.

📋 Description

• Arrange appointments for patients requiring diagnostic tests and procedures as directed by referring physicians, typically using Epic, fax, or telephone.

• Manage a substantial volume of incoming calls or faxes.

• Coordinate various procedures across different departments.

• Act as the initial point of contact for both patients and physician offices.

• Deliver exceptional customer service and communication to support patients and office personnel.

• Educate patients and physician staff regarding preparation and instructions for the tests ordered.

• Identify necessary precertifications, authorizations, and referrals.

• Maintain clear communication with patients, physician offices, and ancillary hospital departments.

• Perform pre-registration, payment estimates, insurance verification, and benefit evaluations prior to appointments.

• Retain orders for all appointments scheduled before the service is provided.

⛳️ Requirements

• High School diploma or equivalent.

• Must be able to type at a speed of 45-50 words per minute.

• Previous experience in registration or scheduling is preferred.

🏝️ Benefits

• Comprehensive health insurance options.

• Retirement savings plan with employer matching.

• Opportunities for professional development and advancement.