Patient Access Resource Management Analyst

This is a fully remote position, open to applicants in Florida, +1 more state.

📋 Description

• Work in collaboration with the Resource Management Team and Site Management to develop tactical plans for resource deployment strategies.

• Evaluate demand and capacity to create balanced, level-loaded workflows and set output expectations on a daily, weekly, and monthly basis.

• Conduct retrospective metrics analysis to pinpoint opportunities for continuous improvement.

• Oversee daily workflow and provide recommendations in conjunction with RMG partners to achieve cost and service-level objectives.

• Generate and disseminate daily, weekly, and monthly schedules for resources, workflows, and outputs.

• Recognize real-time scheduling variances and modify schedules in collaboration with RMG partners.

• Analyze schedule performance retrospectively and enhance processes continually.

• Partner with RMG colleagues to schedule hours, meet short-range resource plans, and address gaps using OT/VTO.

• Track daily schedule performance and adjust resources as necessary.

• Participate in both in-person and virtual internal and external meetings/events.

• Carry out additional responsibilities as assigned.

⛳️ Requirements

• A Bachelor’s degree or equivalent experience is required.

• 2 to 5 years of relevant experience is preferred.

• Proficient in Excel, including formulation, and the Microsoft Office suite.

• Previous experience in production coordination is desirable (Manufacturing, Operations, etc.).

• Strong analytical and technical capabilities are essential.

• Excellent communication skills with the ability to influence without direct authority.

• Capacity to adapt within a dynamic work environment, learn rapidly, solve problems, and make decisions with minimal supervision.

• Ability to work collaboratively across departments to address complex issues with innovative solutions.

• Willingness to travel as required.

• Capability to actively engage in both in-person and virtual meetings/events (internal and external).

• Availability to work Monday–Friday, 8 am–5 pm EST.

🏝️ Benefits

• Opportunities for remote work.

• Competitive salary packages.

• Advancement opportunities for promotions.

• 401K with company matching.

• Tuition reimbursement programs.

• A flexible work environment.

• 20 days of Paid Time Off (PTO).

• Paid holidays.

• Employee assistance programs.

• Comprehensive medical, dental, and vision coverage.

• Health Savings Account (HSA) and Flexible Spending Account (FSA).

• Telemedicine services (virtual doctor appointments).

• Wellness programs.

• Adoption assistance programs.

• Short-term disability benefits.

• Long-term disability benefits.

• Life insurance coverage.

• Discount programs for employees.