Patient Access Resource Management Analyst

This is a fully remote position, open to applicants in Florida, +1 more state.

📋 Description

• Work in conjunction with the Resource Management Team and Site Management to develop tactical plans for resource deployment strategies, ensuring a balanced and level-loaded workflow, as well as output expectations derived from daily, weekly, and monthly demand and capacity analyses.

• Conduct retrospective metrics analysis to pinpoint opportunities for continuous improvement.

• Oversee daily workflow and provide future recommendations alongside RMG partners to achieve cost and service-level objectives.

• Generate and distribute daily, weekly, and monthly schedules for resources, workflows, and outputs to site management, RMG partners, and the master scheduler.

• Detect real-time schedule variances and work collaboratively with RMG partners to modify schedules accordingly.

• Deliver retrospective evaluations of schedule performance and strive for ongoing process enhancements.

• Team up with RMG partners to schedule hours for short-range resource plans and address gaps utilizing overtime (OT) or voluntary time off (VTO).

• Supervise daily schedule performance and modify resources to meet cost and service-level targets.

• Engage in both internal and external in-person and virtual meetings/events.

• Undertake additional responsibilities as assigned.

⛳️ Requirements

• A Bachelor's degree or equivalent experience is required.

• 2 to 5 years of relevant experience is necessary.

• Proficiency in Excel, including Excel formulation, and familiarity with the Microsoft Office suite is essential.

• Prior experience in production coordination is preferred (Manufacturing, Operations, etc.).

• Strong analytical and technical abilities are a must.

• Exceptional communication skills with the capacity to influence without authority.

• Capability to adapt within a dynamic work environment, learn swiftly, resolve problems, and make decisions with minimal oversight.

• Ability to collaborate effectively with other departments to tackle complex issues with innovative solutions.

• Willingness to travel as required.

• Active participation in in-person and virtual meetings/events (both internal and external) is essential.

🏝️ Benefits

• Opportunities for remote work.

• Competitive salary packages.

• Potential for promotional growth.

• 401K plan with company matching.

• Tuition reimbursement program.

• Flexible work environment.

• 20 days of Paid Time Off (PTO).

• Paid holidays.

• Employee assistance programs.

• Medical, dental, and vision insurance coverage.

• Health Savings Account (HSA) and Flexible Spending Account (FSA) options.

• Telemedicine services (virtual doctor appointments).

• Wellness program offerings.

• Adoption assistance support.

• Short-term disability coverage.

• Long-term disability coverage.

• Life insurance options.

• Various discount programs available.