Patient Access Representative

This is a fully remote position, open to applicants in Arizona.

📋 Description

• Request and obtain prescriptions and authorizations from healthcare providers and insurance companies.

• Follow up with medical professionals and payers to guarantee timely receipt of necessary documentation.

• Address inquiries regarding Certificates of Medical Necessity (CMN) and requirements for participating providers.

• Re-verify patient eligibility for ongoing services.

• Maintain precise and compliant documentation in accordance with HIPAA and regulatory standards.

• Communicate with patients, provider offices, and internal teams to resolve access-related issues.

⛳️ Requirements

• High school diploma or GED is required; an Associate’s degree is preferred.

• A minimum of 2 years of experience in healthcare administration, medical office, or insurance-related roles.

• Familiarity with insurance authorizations, pre-certifications, or prescription follow-up processes.

• Preference for candidates with experience in insurance authorization or precertification.

• Home health, DME, or enteral experience is a plus.

• Proficient in Microsoft Office applications (Outlook, Word, Excel).

• Strong attention to detail and a sense of urgency.

• Comfortable managing multiple patient accounts and meeting deadlines.

• Excellent written and verbal communication skills.

• Capable of working independently in a remote setting.

• Must maintain a quiet, dedicated workspace free from background noise and distractions.

• Ability to participate in virtual meetings with a professional, camera-ready appearance.

• Strong time-management skills, accountability, and self-direction are essential.

• Reliable, high-speed internet connection is required.

🏝️ Benefits

• 100% Remote work environment.

• Equipment provided for your role.

• Comprehensive benefits package including Medical, Dental, Vision, 401k, and PTO.

• Paid holidays and bonus days off.

• Structured onboarding process and role-specific training.

• Opportunities for career advancement within the organization.

• Competitive hourly pay starting at $18.00 per hour, based on experience.