Mobile Inspections Supervisor

This is a fully remote position, open to applicants in Maryland.

📋 Description

• Oversee and manage a team of 10 to 15+ Mobile Inspectors within a designated geographic area

• Ensure the quality of inspections and operational efficiency while upholding accountability

• Facilitate mobile inspections, new vehicle inspections, and floorplan audits

• Guarantee that inspections and audits adhere to quality, productivity, and safety standards

• Recruit, hire, onboard, train, and evaluate the performance of Mobile Inspectors

• Utilize Lean Daily Management, remote and field-based audits, and continuous improvement strategies

• Cultivate relationships with auctions, sales, remote dealer services, and other key partners

• Address and escalate field-related challenges to Dispatch, Help Desk, and other teams

• Collaborate with Dispatch and Quality Assurance to manage team productivity and quality

• Assess inspection quality through digital and in-person audits and arbitration reviews

• Provide coaching, corrective actions, discipline, performance evaluations, and employee development

• Organize training sessions covering inspection applications, eLearning, and field training

• Conduct vehicle inspections and floorplan audits as necessary

• Review work volumes, staffing levels, KPIs, and Lean Daily Management metrics

• Execute tactical plans under the direction of the Mobile Inspections Manager

• Deliver high-quality service to automotive dealers and commercial clients while resolving issues

• Acquire, distribute, and track company equipment

• Exemplify and enforce safety behaviors and company policies

• Perform additional duties as assigned

⛳️ Requirements

• High School Diploma/GED and 5+ years of relevant experience in a related field

• Preferred one year of experience in team leadership

• Familiarity with mobile inspections and/or floorplan audits is preferred

• Previous experience in body shop, mechanical, or estimating roles is preferred

• General knowledge of frame and body repairs along with mechanical understanding

• Technical proficiency with Microsoft Office suite, scheduling & routing software, and vehicle inspection applications

• Proven business acumen and analytical abilities

• Exceptional organizational skills, customer-focused, proactive, and team-oriented

• Strong written and verbal communication skills along with interpersonal abilities

• Capability to prioritize tasks and resolve issues effectively

• Ability to work with remote supervision and manage remote employees

• Vision capabilities including close, distance, and depth perception

• Must be able to sit, stand, or walk for extended periods; bend, stoop, squat, or kneel; lift and carry at least 10 lbs at waist level for prolonged periods; lift up to 30 lbs

• Must possess a valid driver’s license and maintain a safe driving record

• Travel within the region is required

• Must pass a pre-employment drug test

• Must currently be authorized to work in the United States for any employer without current or future sponsorship

• No OPT, CPT, STEM/OPT, or visa sponsorship available now or in the future

🏝️ Benefits

• Additional compensation may include an incentive program

• Flexible vacation with pay

• Seven paid holidays

• Up to 160 hours of paid wellness annually for employees or family members

• Bereavement leave

• Time off to vote

• Jury duty leave

• Volunteer time off

• Military leave

• Parental leave

• Health care insurance (medical, dental, vision)

• Retirement planning (401(k))

• Paid time off, including sick leave, parental leave, flexible vacation/wellness days, and/or PTO

• Reasonable accommodations for qualified applicants or employees with disabilities