Partner Technology Architect

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Deliver deep, senior-level technical strategy expertise within the Risk and Security practice.

• Enhance partner engagement, solution co-creation, and drive commercial success.

• Collaborate to develop Practice-native reference architectures, reusable patterns, and integration libraries.

• Create reusable co-innovation assets, which include solution templates, industry accelerators, demo environments, and blueprints.

• Offer senior technical guidance for new patterns and intricate multi-product scenarios.

• Promote the adoption of AI-enhanced Practice capabilities alongside partners.

• Facilitate technical workshops with partners and engage directly with Practice buyers such as CISOs and CXOs.

• Implement strategic proofs of concept that showcase the business value of the Practice.

• Mentor partner architects and pre-sales teams on solution positioning, competitive differentiation, and industry patterns.

• Design and conduct architecture training programs, workshops, and executive briefings.

• Evaluate partner technical capabilities and develop capability maturation plans and certification pathways.

• Represent ServiceNow Practice innovation at industry events and forums.

• Contribute to thought leadership materials.

• Work collaboratively with partner-aligned Partner Technology Architects on joint business initiatives.

• Maintain expert-level knowledge of the Practice's competitive landscape and transform market intelligence into actionable partner insights.

• Assist the SC Field with requests related to Commercial partner development.

⛳️ Requirements

• Expertise in Risk (IRM) or Security, with a preference for candidates familiar with Armis and Veza.

• Experience in Security or Risk implementation.

• Holding a CSA certificate.

• Over 5 years of experience in channel/partnership sales.

• More than 5 years in pre-sales solution consulting or sales engineering within a security or risk context.

• At least 5 years of experience with the ServiceNow platform or technical expertise in cloud software solutions.

• Proven ability to collaborate effectively with product management, product marketing, partners, and professional services.

• Skills in territory management, including pipeline development and collaboration with Sales teams to ensure execution excellence.

• Willingness to travel as necessary.

• Familiarity with the ServiceNow platform and AI capabilities, including Now Assist and AI Agents.

• Background in management consulting, strategy advisory, or partner business development.

• Possession of ServiceNow certifications such as CSA, CIS, or architectural certifications.

• Experience across various partner routes to market, including C&I, MSP, Reseller, Hyperscaler, and Build.

• Understanding of competitive platforms and the ability to clearly communicate ServiceNow's differentiation.

🏝️ Benefits

• Equity (when applicable).

• Variable/incentive compensation.

• Health plans.

• Flexible spending accounts.

• 401(k) Plan with company match.

• Employee Stock Purchase Plan (ESPP).

• Matching donations.

• Flexible time away plan.

• Family leave programs.

• Options for remote or flexible work arrangements, depending on the nature of the work and assigned location.