Partner Relations Liaison – CMS Healthcare Fraud Prevention

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee relationships with a portfolio of Healthcare Fraud Prevention Partnership members and the Trusted Third Party.

• Establish and uphold regular and consistent communication with HFPP Partners.

• Ensure that the assigned Partners comprehend and utilize the benefits of HFPP membership.

• Gather Partner feedback and relay it to TTP and HFPP leadership.

• Assist in the day-to-day activities related to partner onboarding.

• Aid in the completion of data sharing agreements.

• Support the onboarding of data to the TTP Data Warehouse.

• Provide support for HFPP and non-HFPP events.

• Assist the Centers for Medicare and Medicaid (CMS) through a TTP team of 50 members.

⛳️ Requirements

• BA/BS in healthcare, business administration, criminal justice, or a related field, OR equivalent work experience in lieu of a degree.

• A minimum of 2 years of experience in customer service and/or as a customer liaison.

• At least 2 years of experience in healthcare investigation.

• Strong oral and written communication skills with the capability to present to management-level staff.

• Expert-level proficiency in the Microsoft Office suite.

• Familiarity with HIPAA privacy and security regulations.

• Strong decision-making and organizational abilities.

• A commitment to maintaining confidentiality, privacy, and professionalism.

• Ability to independently resolve issues.

• Capacity to prioritize multiple tasks and work effectively under pressure.

• Capability to manage complex projects with general direction and minimal supervision.

• Aptitude for building effective relationships and showcasing strong interpersonal skills.

• Exceptional customer service abilities.

• High initiative with the capacity to handle multiple priorities.

• Ability to meet objectives in both team and independent settings.

• Work visa sponsorship is not available.

• Travel required is less than 10%.

🏝️ Benefits

• Comprehensive medical plan options, including some that feature Health Savings Accounts.

• Dental plan options available.

• Vision plan options offered.

• 401(k) plan with both pre-tax and post-tax contributions along with company matching.

• Flexible work weeks where feasible.

• Paid vacation, sick leave, personal time, holidays, parental leave, military leave, bereavement leave, and jury duty leave.

• Typically 15 days of paid leave per calendar year.

• 10 paid holidays annually.

• Up to 160 hours of paid family leave in a rolling 12-month period for eligible employees.

• Short- and long-term disability benefits.

• Life insurance coverage.

• Accidental death and dismemberment insurance.

• Personal accident insurance available.

• Critical illness insurance coverage.

• Business travel and accident insurance provided.

• AI-driven career tool to identify career advancement steps and learning opportunities.

• Support for internal mobility.

• Competitive compensation.

• An award-winning culture of innovation.

• A military-friendly workplace.