Partner Relations Liaison – CMS Healthcare Fraud Prevention

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee relationships among a group of Healthcare Fraud Prevention Partnership members and the Trusted Third Party.

• Establish and uphold regular, consistent communication with all HFPP Partners.

• Ensure that assigned Partners comprehend and utilize HFPP membership advantages.

• Gather feedback from Partners and relay it to the TTP and HFPP leadership.

• Assist with daily partner onboarding processes.

• Facilitate the completion of data sharing agreements.

• Aid in onboarding data to the TTP Data Warehouse.

• Support HFPP and non-HFPP events.

• Contribute to CMS healthcare fraud prevention initiatives as part of a 50-member TTP team.

⛳️ Requirements

• BA/BS in a healthcare-related field, business administration, criminal justice, or a similar area, OR equivalent professional experience in lieu of a degree.

• A minimum of 2 years of experience in customer service and/or as a customer liaison.

• At least 2 years of experience in healthcare investigations.

• Strong verbal and written communication abilities, with the capability to present to management-level staff.

• Advanced proficiency in the Microsoft Office suite.

• Familiarity with HIPAA privacy and security regulations.

• Strong decision-making, organizational, and leadership skills.

• A commitment to confidentiality, privacy, and professionalism.

• Ability to independently resolve issues.

• Detail-oriented with the capacity to prioritize multiple tasks and work effectively under pressure.

• Competence in handling complex projects with general direction and minimal supervision.

• Ability to foster effective relationships and exhibit strong interpersonal skills.

• Exceptional customer service abilities.

• High initiative and capability to manage multiple priorities.

• Ability to perform successfully and meet objectives in both team and independent settings.

• US citizenship is not required.

• Work visa sponsorship will not be available.

• Travel required is less than 10%.

🏝️ Benefits

• AI-driven career tool identifying career pathways and learning opportunities.

• Internal mobility team dedicated to supporting career aspirations.

• Comprehensive medical plan options, including some with Health Savings Accounts.

• Options for dental plans.

• Options for vision plans.

• 401(k) plan with company matching contributions.

• Flexible work weeks where feasible.

• Paid vacation, sick, personal, holiday, parental, military, bereavement, and jury duty leave.

• Typically, 15 days of paid leave are provided each calendar year.

• 10 paid holidays annually.

• Up to 160 hours of paid family leave over a rolling 12-month period for qualifying employees.

• Short- and long-term disability coverage.

• Life insurance options.

• Accidental death and dismemberment insurance.

• Personal accident insurance.

• Critical illness insurance.

• Business travel and accident insurance.

• An award-winning culture of innovation.

• A military-friendly workplace.