Partner Program Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of the roadmap, priorities, and implementation for designated global partner programs encompassing Acquire, Commit, and Consume.

• Collaborate on requirements, milestones, stakeholders, and risks with Ecosystem Sales, Partner Operations, Finance, Legal, Marketing, Services, Customer Success, Product, Enablement, and regional teams.

• Enhance the partner experience from onboarding and capability development through to activation, co-selling, adoption, and growth.

• Assist in the design and implementation of partner incentives, which include margins, rebates, MDF, deal registration, services attachment, and consumption.

• Develop business cases alongside Finance and Ecosystem leadership.

• Keep program guides, eligibility criteria, approval processes, and documentation up to date.

• Develop playbooks, launch materials, and training resources in collaboration with Enablement and regional teams.

• Establish measures for program success and consistently report with Revenue Operations.

• Leverage performance data to suggest investment modifications, minimize exceptions and manual tasks, and escalate decisions that exceed scope.

⛳️ Requirements

• Proven experience in partner programs, channel strategy, alliances, ecosystem operations, or a related go-to-market role.

• History of successfully guiding complex programs from design through to launch, adoption, evaluation, and refinement.

• Knowledge of partner economics, including incentives, deal registration, MDF, service programs, co-selling, and engagement rules.

• Capability to lead global, cross-functional projects without direct authority, establishing clear ownership, decision-making, and escalation pathways.

• Strong analytical judgment and the ability to link program activities to pipeline, revenue, and customer results.

• Excellent written communication skills, with the ability to simplify complex commercial ideas for partners and sellers.

• Proficiency in program management with a focus on prioritization, dependencies, risks, and follow-through.

• Familiarity with SaaS, cloud, DevOps, or AI partner ecosystems; consumption-based pricing; or hyperscaler marketplace and co-sell programs is advantageous.

🏝️ Benefits

• Comprehensive benefits to support your health, financial needs, and overall well-being.

• Flexible Paid Time Off.

• Team Member Resource Groups.

• Equity Compensation & Employee Stock Purchase Plan.

• Growth and Development Fund.

• Parental Leave.

• Occasional travel for partner meetings, planning sessions, and program launches.