Partner Account Manager

This is a fully remote position, open to applicants in Netherlands.

📋 Description

• Expand Puzzel's channel business within the Netherlands.

• Develop scalable revenue streams through partnerships.

• Enhance existing strategic alliances and secure new resale and referral partners.

• Coordinate account mapping between the direct sales team and partners.

• Maintain up-to-date information in Salesforce utilizing tools such as Gong and Responsive.

• Present Puzzel's value proposition to account managers of partners.

• Collaborate with the CCaaS specialists from partners and Puzzel Marketing to create joint messaging and campaigns.

• Act as the partner representative in internal deal evaluations and planning discussions.

• Facilitate the flow of information between Puzzel and partners regarding ongoing deals.

• Align sales, technical, and delivery resources of partners.

• Collect MEDDPICC qualifying details from customers.

• Ensure Puzzel's proposition aligns with the business goals of each partner.

• Coordinate Quarterly Business Reviews (QBRs) across partner and Puzzel departments.

• Maintain business plans for key partners.

• Track performance and devise action plans to enhance engagement and mutual success.

• Research and identify partners that match Puzzel's Ideal Customer Profile (ICP).

• Define propositions tailored to specific partners.

• Engage decision-makers with the support of leadership.

• Oversee contract negotiations and onboarding processes with RevOps.

• Ensure a premier partner experience.

⛳️ Requirements

• Native or fluent proficiency in the Dutch language.

• Strong background in sales.

• A 'hunter' mentality with a focus on new business development.

• Extensive experience in the SaaS sector.

• Proven ability to navigate both partner and internal sales teams effectively.

• A collaborative team player: humble, hungry, and smart.

• Strategic thinker with the capability to develop scalable business models.

• Must have the legal right to work in the country of application; sponsorship is not available.

• Demonstrated success in generating revenue through channel partners (preferred).

• Prior experience in the CCaaS, customer contact center, or customer experience industry (preferred).

• A network of relevant industry resellers and partners (preferred).

🏝️ Benefits

• Vacation days.

• Pension plan.

• Insurance coverage.

• Comprehensive benefits package.

• Flexible working hours.

• Options for remote work.

• Attractive office locations in the city.

• Opportunities for training and participation in events.

• Company-wide kickoff events.

• Team gatherings.

• Opportunities for professional and personal development.

• Empowerment and trust granted to each employee.

• A pleasant working atmosphere.