PA, Scheduler

This is a fully remote position, open to applicants in United States.

📋 Description

• Coordinate outpatient services for the hospital, encompassing imaging, tests, therapy sessions, and various procedures.

• Verify necessary authorizations for outpatient procedures at the hospital.

• Update patients' demographic and insurance information within the hospital's database.

• Relay appointment details and preparation instructions to patients effectively.

• Address patient inquiries, manage appointment rescheduling, and handle cancellations with professionalism.

• Collaborate with various hospital departments, such as radiology, cardiology, and surgical services, to facilitate a smooth scheduling process.

• Efficiently utilize hospital scheduling software and electronic health records (EHR).

• Report directly to the Patient Access Manager.

• Guarantee a smooth registration experience while delivering exceptional customer service.

⛳️ Requirements

• A high school diploma or equivalent is mandatory.

• An Associate’s degree in healthcare administration or a related field is preferred.

• Familiarity with medical terminology and insurance verification processes is essential.

• Excellent customer service and communication skills are required.

• Capability to multitask and thrive in a fast-paced environment.

• Proficiency in electronic medical records (EMR) and hospital scheduling software is necessary.

• Understanding of human anatomy, medical terminology, CPT codes, ICD-10 codes, and medical insurance is vital.

• Previous experience in outpatient scheduling, patient registration, or a comparable role is preferred.

• Maintain patient confidentiality and adhere to HIPAA regulations.

🏝️ Benefits

• Comprehensive health and wellness benefits, including medical, dental, vision, life insurance, and short and long-term disability coverage.

• Health Savings Account (HSA) with employer contributions.

• Flexible spending accounts for healthcare and dependent care.

• Wellness platform featuring premium incentives.

• Employee assistance support available.

• Voluntary supplemental plans, including accident, critical illness, hospital indemnity, and child disability insurance.

• Generous and flexible paid time off options.

• Company-observed holidays.

• 401(k) plan with discretionary employer matching opportunities.

• Opportunities for professional development.

• Equipment provided by the company.