Outpatient Outreach Specialist

This is a fully remote position, open to applicants in Texas.

📋 Description

• Foster growth in referrals for Discovery Behavioral Health's virtual outpatient service line.

• Develop a pipeline that extends beyond current referral channels and established provider collaborations.

• Monitor trends in telehealth and virtual behavioral healthcare, providing innovative growth strategies.

• Enhance access for clients encountering obstacles related to geography, scheduling, or in-person treatment.

• Establish trust with referral sources in underserved and rural communities.

• Create and implement account plans and strategies for market entry.

• Conduct research on referral source organizations, market dynamics, and competitive positioning in telehealth.

• Identify and assess new business opportunities.

• Generate monthly, quarterly, and annual performance reports and forecasts.

• Identify and nurture referral sources aligned with virtual care.

• Maintain communication with referral accounts and propose effective solutions.

• Act as a liaison between referral sources and internal virtual clinical and admissions teams.

• Collaborate with senior staff on strategic initiatives for virtual outpatient growth.

• Become an expert on the virtual outpatient service line, including eligibility criteria and the populations served.

• Contribute to internal consultative sessions aimed at enhancing the virtual client experience.

• Monitor referral, admission, and census metrics within the CRM.

⛳️ Requirements

• Bachelor's degree in Business Management, Marketing, or a related discipline.

• At least five years of business development experience in the behavioral healthcare sector.

• Experience in marketing, relationship management, or consultative account management within healthcare.

• Preferred experience in telehealth or virtual care.

• Proven ability to present to and influence leadership across all levels.

• Successful track record of sourcing and securing new strategic accounts and referral partnerships.

• Established connections with decision-makers in healthcare, payer, or provider organizations.

• Strong understanding of B2B relationship management and strategic partnership development.

• Must reside in Texas.

🏝️ Benefits

• Remote, home-based position.

• Approximately 30% travel required within the designated market.