Outbound Sales Representative

This is a fully remote position, open to applicants in Florida.

📋 Description

• Promote and upsell pest management services and products to both residential prospects and existing clients.

• Implement the sales process designed by the company in a professional, ethical, and profitable manner.

• Strive to meet or surpass established sales targets and key performance indicators.

• Oversee daily expectations for outbound sales calls.

• Maintain a closing rate of 35% or higher, converting 60% or more of incoming customer calls into the Year Round Protection Plan.

• Adhere to the Inside Sales 6 Step Sales Approach.

• Follow up on proposed or open orders and sold or proposed orders within a 24-hour timeframe.

• Re-solicit customers who made single purchases to transition them to the Year Round Protection Plan.

• Execute residential campaigns targeting both new and existing customers.

• Meet call volume benchmarks of 15–20 calls per hour and 5–9 contacts per hour.

• Achieve an average call quality score of no less than 75%.

• Provide support for inbound call volumes as necessary.

⛳️ Requirements

• Minimum of 1 year of successful experience in a rapidly growing professional sales organization.

• At least 1 year of experience in a call center environment.

• Demonstrated ability to drive sales results and reach goals.

• Excellent verbal and written communication skills.

• Experience in effectively collaborating with both internal and external stakeholders.

• Proven success in a dynamic and fast-paced setting.

• A minimum of a high school diploma or GED is required.

• No specific licenses or certificates are necessary.

• Capability to fulfill the physical demands stated, including prolonged sitting, repetitive hand movements, visual acuity, and occasional lifting of up to 10 pounds.

🏝️ Benefits

• Benefits commence on Day 1 for full-time employees.

• Opportunities for professional and personal growth.

• Various paths available for career advancement.

• Access to training and development programs.

• Tuition reimbursement available for full-time employees.

• Comprehensive medical, dental, vision, disability, and life insurance plans.

• A 401(k) retirement plan with company-matching contributions.

• Paid vacation days and sick leave.

• Company-paid holidays and floating holidays.

• Potential performance incentives may be available.

• A workplace focused on health, safety, and flexibility.