Outbound Sales Representative

This is a fully remote position, open to applicants in Florida.

📋 Description

• Promote and enhance pest management services and products to both potential and existing residential clients.

• Conduct the sales process as designed by the company with professionalism, profitability, and ethical standards.

• Achieve or surpass established sales targets and key performance indicators.

• Handle daily outbound sales calls effectively.

• Maintain a closing rate of 35% or higher.

• Successfully convert at least 60% of incoming customer calls into the Year Round Protection Plan.

• Follow up on proposals and completed orders within 24 hours.

• Re-engage single-purchase clients to transition them to the Year Round Protection Plan.

• Implement residential campaigns targeting both new and existing customers.

• Adhere to call volume benchmarks, making 15–20 calls per hour and achieving 5–9 contacts per hour.

• Maintain an average call quality score of 75% or above.

• Provide support for inbound call volumes as required.

• Collaborate with IS leadership, call quality, training, customer service, field operations, IT support, and sales teams.

⛳️ Requirements

• Minimum of 1 year of successful experience in a rapidly expanding professional sales environment.

• At least 1 year of experience in a call center setting.

• Demonstrated track record of driving sales performance and meeting objectives.

• Exceptional verbal and written communication abilities.

• Experience working effectively with both internal and external stakeholders.

• Proven success in a fast-paced, dynamic work environment.

• High school diploma or GED is required.

• No specific licenses or certifications are necessary.

• Ability to sit for extended periods while using computers and telephones.

• Capability to lift, carry, push, pull, or reposition items weighing up to 10 pounds on occasion.

🏝️ Benefits

• Benefits commence on Day 1 for full-time employees.

• Opportunities for professional and personal development.

• Various pathways for career advancement.

• Access to training and development programs.

• Tuition reimbursement available for full-time employees.

• Comprehensive medical, dental, vision, disability, and life insurance plans.

• 401(k) retirement plan with company-matching contributions.

• Vacation and sick leave days.

• Paid company holidays and floating holidays.

• Performance-based incentives may be available.

• A workplace focused on health, safety, and flexibility.