Outbound Call Center Agent

This is a fully remote position, open to applicants in Oklahoma.

📋 Description

• Receive comprehensive training

• Become part of one of four teams representing designated MDS clients

• Conduct calls for 4–8 different clients throughout an 8-hour workday using predictive dialing systems

• Complete approximately 16–24 calls each hour, with an average interval of 20–30 seconds between calls

• Engage positively, interactively, and enthusiastically with donors and potential donors using client-approved scripts

• Secure financial contributions on behalf of clients

• Adhere to minimum fundraising and productivity standards

⛳️ Requirements

• At least 1 year of successful outbound telemarketing experience, or a strong employment history demonstrating long-term stability

• Reliable wired internet connection

• A quiet home workspace free from typical household distractions

• Basic computer proficiency

• A strong commitment and enthusiasm for charitable and non-profit initiatives

• Eagerness to learn

• Persistence

• Respect for the company's Christian values; sharing these beliefs is not a prerequisite

🏝️ Benefits

• Performance incentive program

• Paid breaks

• Health insurance eligibility after 2 months of employment

• Employer covers 75% of the base employee health insurance premiums

• Paid time off

• Opportunities for upward mobility into management, Inbound Donor Services, and donor portfolio management roles

• Internal promotions whenever feasible

• Recovery-friendly work environment

• Extensive training provided