Outbound Call Center Agent

This is a fully remote position, open to applicants in Florida.

📋 Description

• Receive comprehensive training.

• Become a member of one of four teams representing assigned MDS clients.

• Make calls for 4–8 different nonprofit clients throughout an 8-hour workday utilizing predictive dialing technology.

• Complete around 16–24 calls each hour, averaging 20–30 seconds of downtime between calls.

• Interact positively, engagingly, and with enthusiasm with donors and potential donors using scripts approved by the client.

• Obtain financial contributions on behalf of nonprofit clients.

• Uphold minimum fundraising and productivity standards.

⛳️ Requirements

• A minimum of 1 year of successful outbound telemarketing experience or a solid general employment history demonstrating long-term stability.

• A reliable wired internet connection.

• A quiet workspace at home, free from typical household disturbances.

• Basic proficiency in computer skills.

• A strong commitment and enthusiasm for charitable and nonprofit initiatives.

• A willingness to learn.

• Persistence in pursuing goals.

• Respect for the company’s Christian values and a faith-based environment.

• Must maintain sobriety and be dedicated to supporting recovery efforts.

🏝️ Benefits

• Performance bonus program.

• Paid break time.

• Eligibility for health insurance after 2 months of employment.

• Employer covers 75% of the base employee health insurance premiums.

• Paid time off.

• Opportunities for advancement into management, Inbound Donor Services, and donor portfolio management roles.

• Preference for internal promotions whenever feasible.

• A recovery-friendly workplace.