OSM Operations Analyst

This is a fully remote position, open to applicants in Ohio.

📋 Description

• Develop and sustain enterprise performance reporting, including organizational KPIs and business unit metrics.

• Create, construct, and manage dashboards and portfolio analytics.

• Generate quarterly portfolio insights utilizing team contributions.

• Execute market, industry, and competitor strategy research.

• Integrate research into briefs and recommendations that align with OSM priorities.

• Design and deliver reports and presentations for leadership and stakeholders.

• Conduct quality assurance on the Enterprise Roadmap, Change Log, and Pipeline.

• Oversee the time-tracking system, which includes project provisioning, reminders, audits, allocation reports, and first-line support.

• Carry out data quality assurance across OSM project and portfolio management tools.

• Monitor data quality, analyze trends, investigate discrepancies, and communicate findings effectively.

• Identify opportunities for enhancing reporting and operational processes.

• Recommend solutions, implement best practices, and support annual updates of meeting schedules and reports.

• Complete additional projects and tasks as required.

⛳️ Requirements

• Bachelor's degree in Business, Operations, or a related field is required.

• Two to four years of experience in analytics, strategy, consulting, FP&A, business intelligence, or a similar role that involves data analysis, reporting, and research.

• Proficiency in SQL and data modeling is essential.

• Capability to extract, transform, and analyze data from various sources.

• Experience in creating dashboards and visualizations using Power BI or Tableau.

• Advanced Excel skills, including Power Query and data modeling capabilities.

• Familiarity with Microsoft Office applications.

• Strong analytical and problem-solving abilities.

• Research and synthesis skills for crafting decision-ready narratives for senior audiences.

• Exceptional communication and interpersonal skills.

• Ability to comprehend business needs and anticipate valuable insights.

• Strong organizational skills to manage multiple priorities and recurring cycles accurately and promptly.

• Proactive communication and risk escalation abilities.

• Ability to work independently with minimal supervision and collaboratively within a team environment.

• Capacity to handle confidential information with discretion.

• Must be authorized to work in the US on a full-time basis.

• Current or future sponsorship is not supported or available.

🏝️ Benefits

• Annual incentive plan based on company performance.

• Medical coverage with complimentary telehealth services.

• Dental coverage.

• Vision coverage.

• Employer contributions to health savings accounts.

• Access to Headspace mental wellbeing support.

• Complimentary mental healthcare visits for employees and their dependents.

• Maven family planning support.

• Paid family and caregiver leave.

• Services for fertility, adoption, and surrogacy.

• 401(k) plan with company matching contributions.

• Financial wellbeing tools.

• Paid time off.

• Tuition reimbursement.

• Paid leaves.

• Employee hardship fund.

• Additional perks.