Organized Retail Crime Investigator

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead and assist in Organized Retail Crime investigations

• Collaborate with business partners and utilize investigative tools to minimize the company's vulnerability to external theft

• Evaluate information and identify exception data to drive investigations

• Communicate and share information effectively with field teams and partners

• Oversee investigative processes and liaise with law enforcement for prosecution and restitution recovery

• Work with AP teams to create new exception data

• Manage remote CCTV monitoring to aid investigations

• Examine case trends to enhance performance and suggest theft-reduction measures

• Handle multiple tasks and secure partner support throughout investigations

• Mentor and train partners to enhance their investigative abilities

• Propose procedural and policy adjustments to minimize theft exposure

• Execute field tactics to ascertain the scope and resolution of investigations

• Deploy resources in collaboration with Corporate ORC Managers

• Collect and present intelligence to law enforcement

• Review POS and Non-POS exception reports to detect ORC theft and fraud

• Update the Case Management System on a weekly basis

• Formulate investigative plans and provide weekly updates on case loads

• Document investigations and preserve video evidence for prosecution

• Network with field teams, law enforcement, retail, and industry partners

• Represent The Home Depot at conferences and ORC meetings

• Implement training and fraud prevention initiatives

⛳️ Requirements

• Must be willing to travel within the designated area

• Must be able to maintain a flexible schedule, including evenings, weekends, and other non-traditional hours based on investigative requirements

• Strong analytical and problem-solving abilities

• Capability to analyze information and exception data to guide investigations

• Proficient in communicating and coordinating information with field teams and business partners

• Ability to manage the investigative process alongside multiple tasks

• Capability to coordinate with law enforcement for prosecution and restitution recovery

• Proficient in conducting remote CCTV monitoring

• Skilled in performing case trend analysis and providing recommendations to reduce theft exposure

• Effective training and coaching abilities

• Proficient in gathering intelligence from internal and external sources and presenting it to law enforcement

• Ability to utilize systems reports, databases, and POS and Non-POS exception report data

• Skilled in developing investigative plans and thoroughly documenting investigations

• Ability to retain appropriate video evidence for prosecution in the Case Management System

• Capability to foster partnerships with asset protection, retail, financial institutions, law enforcement, and industry partners

• Competent in implementing training and fraud prevention programs

• Willingness to travel overnight, typically less than 30% of the time

🏝️ Benefits

• Remote/Virtual work arrangement

• Full-time employment

• Flexible schedule, including evenings, weekends, and other non-traditional hours based on investigative needs

• Overnight travel typically less than 30% of the time