Order Records Specialist

This is a fully remote position, open to applicants in California.

📋 Description

• Accurately and promptly enter requests received from external clients, including law firms.

• Utilize various systems to perform necessary research.

• Adhere to all current guidelines to maintain standardization.

• Exhibit outstanding analytical and problem-solving abilities.

• Reach out to relevant entities via phone, fax, or email to obtain information.

• Keep an orderly calendar and workspace.

• Ensure responses to all standard emails are made within 24 hours.

• Engage in cross-training with other departments within the Operations team as required.

• Carry out additional tasks as needed.

⛳️ Requirements

• High School diploma or equivalent is mandatory.

• Prior experience in data entry is preferred.

• Must have a typing speed of at least 35 WPM with 90% accuracy.

• Possess excellent time management and organizational abilities.

• Strong verbal and written communication skills are essential.

• Capability to manage a high workload and thrive in a fast-paced environment under deadlines.

• Self-driven with meticulous attention to detail.

• Proficient in the use of computers, business phones, office software, video conferencing tools, and other programs, including Google Workplace (Docs, Sheets, Calendar, Gmail, etc.).

• Minimum of 6 months of experience in an office environment.

• Exceptional ability to work collaboratively in a team setting.

• Must be capable of performing essential job functions with or without accommodation.

• Ability to sit for at least one hour continuously (totaling 6-8 hours/day).

• Ability to keyboard for extended periods (totaling 4-6 hours/day).

• Ability to use a phone, with or without a headset, for prolonged periods (totaling 4-6 hours/day).

🏝️ Benefits

• Comprehensive medical, dental, and vision coverage.

• Generous paid time off, which includes PTO, sick leave, volunteer time, and paid holidays.

• 401(k) plan with a company match.

• Tuition reimbursement program available.

• Access to an Employee Assistance Program and legal assistance benefits.

• Company-sponsored annual charitable donation made in your name.

• Employee recognition program to acknowledge contributions.