This is a fully remote position, open to applicants in Tennessee.

📋 Description

• Offer essential daily operational support for an office or property.

• Manage facilities maintenance and repair tasks, which include service requests, vendor relations, work order processing, and communication with landlords.

• Ensure that locations are secure, functional, and well-maintained.

• Achieve and surpass client KPIs by ensuring timely completion of maintenance requests, proactively following up with landlords and vendors, and adhering to service level agreements (SLAs).

• Oversee lease-related obligations by reviewing lease specifications, tracking responsibilities of landlords and tenants, coordinating with Lease Administration teams, and ensuring compliance with lease agreements.

• Review and input standard agreements and transactions into the database.

• Assist in creating files that adhere to company and state regulations.

• Acquire necessary verifications from sales professionals regarding various contingencies.

• Utilize existing procedures to address simple issues and produce results under close supervision and direction.

⛳️ Requirements

• High School Diploma or GED with up to 2 years of relevant work experience.

• Capability to follow fundamental work routines and standards in task execution.

• Effective communication skills for exchanging basic information.

• Proficient in Microsoft Office applications, including Word, Excel, and Outlook.

• Strong organizational abilities coupled with a curious mindset.

• Basic mathematical skills, including the ability to calculate percentages, discounts, and markups.

• Competence in prioritizing and coordinating a substantial volume of work orders, landlord communications, lease-related tasks, and vendor activities in a dynamic and fast-paced environment.