Operations Supervisor

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee employee performance to guarantee that essential tasks are carried out according to set standards and timelines.

• Perform performance evaluations and offer constructive feedback to direct reports.

• Assist in mentoring staff members.

• Provide daily guidance to team members regarding their job duties.

• Aid associates in resolving work-related challenges.

• Support the hiring and termination processes.

• Help create training documents for program initiatives.

• Ensure transparent communication with the team.

• Identify issues within the program and suggest solutions.

• Maintain a positive relationship with both internal and external clients.

• Comprehend contract requirements.

• Aid in formulating project task plans and standard operating procedures.

• Analyze reports for trends and offer recommendations.

• Report all Adverse Events as per training and established Standard Operating Procedures.

• Perform additional related duties as assigned.

⛳️ Requirements

• A minimum of 3 years of experience in a reimbursement HUB, specialty pharmacy, medical insurance, physician’s office, or healthcare environment.

• Bachelor’s degree is preferred.

• At least 1 year of supervisory experience is mandatory.

• Strong interpersonal skills and keen attention to detail.

• Effective oral and written communication skills.

• Ability to juggle multiple tasks simultaneously.

• Proficient in Microsoft Office applications.

• Capability to delegate tasks appropriately.

• Must be adaptable with scheduling and hours.

• Extensive travel is necessary (60% travel).

• Must exhibit regular and dependable attendance, including punctuality and preparedness for scheduled work.

• Employee may occasionally need to lift and/or move up to 10 pounds.

🏝️ Benefits

• CareMetx considers equivalent combinations of experience and education for most positions.

• We are an equal employment opportunity employer.

• Reasonable accommodations are available for individuals with disabilities.