Operations Specialist – Contract Position

This is a fully remote position, open to applicants in United States.

📋 Description

• Assign the appropriate teachers to classrooms, ensuring that all classrooms and students are provided with a strong teacher each day.

• Utilize an absence management system to track assignments and fulfill both same-day and advance requests.

• Employ creativity, innovation, and effective people management skills to enhance Guest Teacher participation.

• Prioritize daily and weekly projects, tasks, and the evolving needs of schools.

• Maintain a keen attention to detail and execute critical data entry tasks.

• Act as the primary contact point between schools, Guest Teachers, and Kokua.

• Communicate with teachers and schools in a professional and cordial manner, while remaining composed under pressure.

• Foster relationships with Guest Teachers to encourage tenure and successful assignment completion.

• Provide support and assistance in the classroom, leveraging educational expertise and knowledge.

• Collaborate with school partners to guarantee satisfaction, retention, and exceptional service quality.

• Analyze data to refine processes and enhance performance.

• Work in close partnership with Regional and Talent Teams to align talent with classrooms and contribute to organizational success.

⛳️ Requirements

• 1-2 years of experience in teaching or working closely with students is highly preferred.

• Outstanding written and verbal communication skills, along with strong interpersonal abilities.

• Excellent time-management and prioritization skills, with the capacity to track details and deadlines across multiple work streams.

• Self-driven with a proven track record of achieving goals independently.

• Bachelor's degree or equivalent professional experience.

• Availability to work afternoon and evening hours from 11:30 AM to 7:30 PM EST.

• Proficiency in Excel and Google Sheets.

• Tech-savvy, capable of navigating multiple applications simultaneously.

🏝️ Benefits

• Competitive salary and opportunities for professional development.

• Supportive work environment that values creativity and innovation.

• Flexibility in work hours to accommodate personal commitments.