Operations Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee inventory levels, anticipate replenishment requirements, and manage product reordering

• Detect and address inventory challenges to avert sales losses

• Administer and refresh Amazon product listings, which include images, descriptions, keywords, and product details

• Diagnose listing issues, missing images, and improperly displayed items

• Enhance product visibility and ensure listings comply with Amazon's standards

• Track the health of the Amazon account and tackle policy or compliance concerns

• Rectify restricted, suppressed, or inactive product listings

• Initiate and handle Amazon Seller Support inquiries related to listings, inventory, and account matters

• Maintain consistent follow-ups until all issues are resolved

• Examine stranded, damaged, unavailable, or misclassified inventory

• Collaborate with Amazon Support to resolve inventory discrepancies and recover stock whenever feasible

• Recognize recurring issues and assist in enhancing processes to prevent future occurrences

⛳️ Requirements

• Prior hands-on experience in the backend of Amazon Seller Central is MANDATORY

• Acquaintance with Amazon product listings, inventory management, and seller account functions

• Comprehension of Amazon FBA and fulfillment operations

• Proficiency in navigating Seller Central, troubleshooting issues, and liaising with Amazon Support

• Strong organizational abilities, meticulous attention to detail, and capacity to handle multiple tasks

• Proficient in using Excel, Google Sheets, and other business applications

• Outstanding communication and problem-solving capabilities

• Experience with an Amazon-based e-commerce brand (preferred)

• Familiarity with Amazon listing optimization, product variations, and account health (preferred)

• Background in inventory forecasting and shipment coordination (preferred)

🏝️ Benefits

• Competitive salary and performance-based bonuses

• Opportunities for professional development and growth

• Flexible working hours and remote work options

• Collaborative and supportive team environment