Operations Project Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee all elements of planning and executing client patient adherence and medical education initiatives.

• Ensure projects are finalized on schedule, within budget constraints, and to the satisfaction of the client.

• Maintain communication with clients and customer leadership regarding assigned programs and projects.

• Develop and implement strategies that align with client objectives.

• Summarize and communicate client action items and issues to internal teams.

• Manage program-related communications for educators, clients, and customer leadership.

• Create and revise project timelines, monitor progress and contingencies, and drive projects forward.

• Organize and lead internal and external status meetings and updates through live, web conference, and telephone formats.

• Perform data analysis and quality assurance in alignment with strategic objectives.

• Develop, implement, and deploy process efficiencies while identifying opportunities for improvement.

• Facilitate cross-functional collaboration on projects.

• Direct change and issue management with a focus on detail.

• Manage risk and uphold quality standards.

• Oversee vendor and partner relationships, content creation and approval, data analysis, and reporting.

⛳️ Requirements

• Bachelor’s degree in a relevant field with a minimum of 5 years of project management experience.

• PMP certification is preferred.

• Advanced proficiency in Microsoft Office is required.

• Experience in account management and client services.

• Exceptional written and verbal communication skills.

• Highly adaptable and flexible, capable of managing multiple projects efficiently and effectively.

• Detail-oriented, analytical, and highly accurate with strong organizational and customer service skills.

• Ability to distinguish between executional priorities, scopes of services, and contract implications of various projects and workstreams.

• Capability to conceptualize projects from start to finish, understanding both the big picture and the necessary details to achieve desired outcomes; adept at managing ambiguity.

• Proactive in identifying potential issues, risks, and concerns related to implementation, along with recommending solutions.

• Proven leadership skills across multiple stakeholders and functional areas (both internal and external).

• Strong critical thinking and problem-solving skills.

• Must be able to read, write, and communicate fluently in English.

• Ability to communicate effectively (hear, listen, speak) with or without reasonable accommodations.

🏝️ Benefits

• Some travel required.