Operations Manager – B2B SaaS Startup

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Analyze and address inefficiencies within the company's internal processes.

• Develop operational routines that enhance clarity, predictability, and scalability.

• Establish agile execution standards and practices across various teams.

• Act as the liaison among Sales, Product, Support, Customer Success, and Finance departments.

• Swiftly resolve communication challenges and alignment issues.

• Ensure that strategic priorities are executed promptly.

• Identify bottlenecks that hinder deliveries or impact revenue.

• Coordinate solutions internally or with external partners.

• Serve as the primary problem solver for critical daily challenges.

• Recruit and manage external services, including legal, accounting, finance, technology, and process support.

• Ensure quality, timely delivery, and alignment with the company's goals.

• Support cash flow management, contracts, collections, and administrative processes.

• Collaborate with leadership to enhance financial and operational processes.

• Organize documents, contracts, and the company's legal framework as it expands.

• Implement tools and methods that boost productivity and execution.

• Cultivate a high-performance operations culture.

⛳️ Requirements

• Proven experience in operations, administrative management, or operational leadership within startups or growing companies.

• Strong organizational and prioritization skills suited for a dynamic environment.

• Exceptional communication abilities and a talent for promoting cross-functional integration.

• Execution-oriented mindset: capable of identifying, proposing, and resolving issues.

• Familiarity with vendor management and outsourced services.

• Practical knowledge of financial processes, contracts, and business structuring.

• Experience in B2B SaaS or technology industries.

• Proficient in agile methodologies and process enhancement.

• Experience in structuring operations during a scale-up phase.

🏝️ Benefits

• Performance bonus.

• Remote work / home office.