Operations Manager

This is a fully remote position, open to applicants in Colombia.

📋 Description

• Oversee the daily operations of clients' Amazon Seller Central and Vendor Central accounts across various marketplaces.

• Manage inventory levels, prioritize replenishment needs, and mitigate risks related to stockouts and excess inventory.

• Organize and manage shipments to Amazon fulfillment centers.

• Assist with the launch of new products and promotional campaigns.

• Upload and refresh product content as necessary.

• Track product and listing performance and pinpoint areas for enhancement.

• Engage with Amazon Support to address and resolve operational challenges.

• Generate and maintain reports on sales, inventory, and key business metrics.

• Evaluate performance across various product lines, variations, and categories.

• Propose product priorities and actions based on sales, inventory, and operational insights.

• Recognize data gaps and determine additional information required for informed decision-making.

• Prepare analyses of findings, recommendations, and subsequent steps for clients and internal teams.

• Investigate new challenges posed by Amazon and devise effective solutions.

• Carry out operational tasks aligned with client goals.

• Engage in training, feedback, and professional development activities.

• Consistently enhance knowledge of the Amazon platform and related tools.

• Facilitate client business growth through meticulous execution and proactive problem resolution.

⛳️ Requirements

• Hands-on experience with Amazon Seller Central or Vendor Central platforms.

• Familiarity with Amazon operations, including inventory control, product setup, shipments, promotions, and content management.

• Experience using tools like Helium 10, Jungle Scout, or similar software.

• Proficient in spreadsheets and capable of analyzing numerical data.

• Ability to compute inventory needs based on sales performance, average daily sales, replenishment timelines, and desired stock levels.

• Strong analytical, logical reasoning, and problem-solving capabilities.

• Ability to discern patterns and opportunities across products, lines, variations, and categories.

• Experience liaising with Amazon Support or managing operational issues within Seller Central or Vendor Central.

• Exceptional attention to detail, organizational skills, and a process-oriented approach.

• Capable of producing clear reports and effectively communicating insights and recommendations.

• Competent in navigating different Amazon marketplaces and supporting multiple client brands.

• Genuine enthusiasm for Amazon, e-commerce, and digital marketing.

• Adaptable to changes within the Amazon platform and eager to learn new processes or tools.

• Strong collaboration and interpersonal skills.

• Open to receiving feedback, participating in training, and striving for continuous improvement.

• Comfortable working remotely within a distributed team.

• Excellent verbal and written communication skills in English.

• Proficiency in additional European languages is advantageous.

• Long-term perspective and motivation to advance within the Amazon Operations team.

• Prepared to commence work as soon as possible.

🏝️ Benefits

• Potential to transition into a full-time role with a fixed monthly salary after a successful probationary period.

• Ongoing training, feedback sessions, and opportunities for professional development.

• Contractor status following the signing of a non-disclosure agreement.