Operations Lead Analyst

This is a fully remote position, open to applicants in Virginia.

📋 Description

• Provides analytical support for various business sectors throughout the organization.

• Utilizes advanced mathematical and statistical methods to create service sensitivity models.

• Draws insights and offers recommendations to achieve business goals and promote change.

• Collects, processes, and integrates data, models, and other pertinent information.

• Designs and sustains data models.

• Engages in discussions with cross-functional teams to comprehend and collaborate on business aims and influence solution strategies.

• Merges and transforms diverse data sources.

• Identifies suitable data hygiene practices.

• Records assumptions, methodologies, validations, and testing processes for peer reviews and training purposes.

• Stays informed about emerging technologies and market changes that impact scientific methodologies and quantitative analysis.

• Conducts ad-hoc data analyses based on organizational or management requirements.

• Executes additional tasks as assigned.

⛳️ Requirements

• A Bachelor’s Degree in Economics, Finance, Engineering, Statistics, or Mathematics is mandatory.

• A minimum of ten years of relevant experience is required.

• Certification in Lean, Six Sigma, or Transaction Process Systems (TPS) is preferred.

• Strong analytical and quantitative abilities; capable of demonstrating return on investment.

• Proficient in reviewing and analyzing data from various sources.

• Capable of assessing needs, identifying problems, proposing alternatives, and implementing solutions.

• Ability to navigate through uncertainty by gathering additional data or seeking clarity.

• Strong capability and experience in managing and executing multiple simultaneous tasks.

• Exceptional verbal and written communication skills; able to convey complex ideas to all organizational levels.

• Proficient in planning and coordinating task completion in a multi-deadline environment.

• Ability to collaborate effectively, make sound decisions, and negotiate well.

• Proven success in problem-solving using data and information; capable of recommending process enhancements based on data and metrics.

• Strong project management capabilities focused on managing solution-driven strategies to meet objectives.

• Excellent computer skills with robust expertise in data management using Excel, Power BI, Snowflake, and Dax Studio.

• Ability to work under structured supervision, independently, and collaboratively within a team.

• Experience in establishing operational standards and metrics.

• Professional demeanor when representing O&M both internally and externally.

• Competent in reading, analyzing, and interpreting general business publications, professional journals, technical procedures, or governmental regulations.

• Must be fluent in reading, writing, and speaking English.

• Ability to communicate and effectively engage with individuals from various functional areas and diverse backgrounds.

• Some travel may be required for this position.

• May occasionally need to work extended hours.

🏝️ Benefits

• Medical, dental, and vision coverage is available from the first day of employment for full-time employees.

• Educational assistance for eligible employees enrolled in approved accredited college programs.

• Employer-sponsored life insurance and disability coverage.

• Options for voluntary supplemental life, hospitalization, critical illness, and other insurance plans.

• Adoption assistance.

• Fertility benefits included in medical plans.

• Parental leave.

• Health Savings Account (HSA).

• 401(k) retirement plan.

• Sick leave and short-term leave provisions.

• Paid holidays, vacation days, and personal days.

• Teammate Assistance Program (TAP).

• Calm Health services.

• Cancer Resource Services.

• Discount programs available.