Operations Associate – Hiring, Client Delivery

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Conduct thorough research on Drop Zero Digital's website and LinkedIn prior to applying.

• Create a Loom video detailing what the company does, how you discovered it, and your motivation for wanting to work there.

• Depending on performance during the trial, take ownership of either the hiring machine or client delivery operations.

• For hiring operations, oversee sourcing, screening, scheduling, follow-up, tracking, and process-failure notifications.

• For client delivery operations, coordinate planning, briefing, follow-up, and delivery of client work while adhering to timelines and maintaining task momentum.

• Make independent decisions and take accountability for results.

• Recognize tasks that are falling behind, determine corrective measures, and resolve issues proactively.

• Complete an email assessment that includes a real decision task, internet speed test, computer specifications, and work history.

• Engage in a 15-minute introductory call with the founder, followed by a recorded video interview.

• Finish a paid trial period of six to eight weeks working on live projects from the outset.

• Log working hours using the company's time tracking software.

⛳️ Requirements

• Commit to full-time work upon hiring, making this your sole job.

• During the paid trial, dedicate 4 hours a day, with 2 hours at a fixed time within the company's operational hours.

• You may retain your current job during the paid trial period.

• Successfully complete the trial and provide notice to transition to full-time within 30 days.

• Have an internet connection with a minimum of 30 Mbps download and 5 Mbps upload, tested live.

• Possess strong written communication skills in English.

• Reside in South Africa.

• Log working hours in the company's time tracking tool from the beginning.

• Have held a full-time position within the last 12 months.

• Work history must be verified through employer details, dates, job title, paid status, contract, and payslips.

• Any misrepresentation of work history will result in disqualification.

🏝️ Benefits

• Monthly salary of 1300 USD upon hiring, determined by responsibility and demonstrated capability rather than length of employment.

• Your salary will increase by 50 percent after passing the 90-day review.

• An annual bonus equivalent to one month's salary.

• 15 days of paid leave per year, increasing with tenure, plus recognized public holidays in your country.

• Paid sick leave.

• Health allowance provided.

• Coworking allowance available.

• A completion payment will be awarded at the end of the six to eight-week paid trial, regardless of hiring decision.

• Receive half pay for the first two weeks of the paid trial, transitioning to full pay from the third week onwards.