Operations Associate – Client Delivery

This is a fully remote position, open to applicants in Indonesia.

📋 Description

• Conduct research on Drop Zero Digital via its website and LinkedIn prior to applying.

• Submit a Loom video detailing what the company does, how the candidate discovered it, and their motivation for wanting to work there.

• Take ownership of a designated operational area assigned after the trial period: either hiring or client delivery.

• For hiring: oversee sourcing, screening, onboarding, funnel follow-up, scheduling, tracker accuracy, and process improvement feedback.

• For client delivery: strategize, brief, track, and deliver client work while adhering to deadlines and avoiding bottlenecks.

• Make independent operational decisions on a daily basis and ensure tasks are completed thoroughly.

• Contribute to the growth of the company's AI image service.

• Engage in live tasks starting from the initial week of the trial.

• Receive and act on direct feedback regarding decisions made during the trial.

⛳️ Requirements

• Must be full-time after hiring; this position should be the candidate's sole employment.

• During the paid trial, work for 4 hours each day, including 2 hours at a fixed time within the employer's operational hours.

• Provide notice and transition to full-time work within 30 days if the trial is successful.

• Reliable internet connection with a minimum of 30 Mbps download and 5 Mbps upload, tested live.

• Strong proficiency in written English.

• Must be based in Indonesia.

• Begin using the employer's time-tracking tool from the first day.

• Have one full-time job experience within the last 12 months.

• Work history must be verifiable through contracts and payslips.

• Honest and precise representation of work history is necessary; providing false information will lead to disqualification.

• Complete all application steps, including a brief Loom video, email test, founder call, recorded video interview, and paid trial.

🏝️ Benefits

• A monthly salary of $1,000 USD upon hiring, based on responsibilities and demonstrated capabilities.

• A 50% pay increase following a successful 90-day review.

• An annual bonus equivalent to one month's salary.

• 15 days of paid leave each year, increasing with tenure.

• Observance of public holidays in the employee's home country.

• Paid sick leave provisions.

• Health allowance for medical expenses.

• Coworking allowance to support remote work.

• Paid trial starting from day one: half-rate for the first two weeks, transitioning to full-rate from week three onward.

• Completion payment upon the conclusion of the paid trial, regardless of hiring status.

• Payment for days worked in case the trial concludes early.