Operations Associate – Client Delivery

This is a fully remote position, open to applicants in Georgia.

📋 Description

• Assist Drop Zero Digital, a lifecycle marketing agency, in expanding its rapidly growing AI image service.

• Take ownership of either hiring or client delivery, with the specific focus determined by the paid trial.

• For hiring: manage the entire sourcing, screening, following up, scheduling, and hiring process; keep an accurate tracker and report any process failures.

• For client delivery: oversee planning, briefing, following up, and delivering client work; maintain timelines, ensure comprehensive briefs, and prevent any work from stalling unexpectedly.

• Recognize what has fallen behind, select the appropriate solution, and execute it independently.

• Make significant day-to-day decisions with minimal oversight instead of merely assisting or coordinating.

• Differentiate between personal decisions and those that belong to others.

• Accept feedback, adapt when necessary, and maintain well-reasoned stances.

• Rapidly enhance skills and report failures, including shortcomings in company processes.

• Communicate honestly and clearly, particularly when delivering unfavorable news.

• Engage in a six- to eight-week paid trial performing the actual job from the first week; receive direct feedback on each decision made.

⛳️ Requirements

• Full-time position after hiring, as your sole job.

• The paid trial consists of 4 hours a day, with 2 hours scheduled at a fixed time during the company's working hours; you may retain your current job throughout the trial.

• After successfully completing the trial, provide notice and transition to full-time within 30 days.

• Reliable internet connection with a minimum of 30 Mbps download and 5 Mbps upload speed, verified live together.

• Proficient written English skills.

• Must be located in Georgia.

• Work hours must be logged in the company's time tracking tool starting from day one.

• A minimum of one full-time position held within the past 12 months.

• Employment history will be verified against contracts and payslips for dates, title, and paid status; any false or misrepresented information will disqualify the applicant.

• Submit an application that includes a brief Loom video after conducting research on the company.

• Complete a brief email test that includes a real decision task, internet speed, computer specifications, and a paragraph detailing work history.

• Participate in a 15-minute call with the founder.

• Conduct a recorded, one-take video interview; work history will be verified.

🏝️ Benefits

• Monthly salary of 1500 USD upon hiring, determined by responsibility and demonstrated capability, not by duration of employment.

• Successful completion of your 90-day review will result in a 50 percent salary increase.

• An annual bonus equivalent to one month's salary.

• 15 days of paid leave per year, increasing with tenure, in addition to your country's public holidays.

• Paid sick leave.

• Health allowance provided.

• Coworking allowance included.

• Completion payment upon finishing the six- to eight-week paid trial, regardless of hiring outcome.

• Compensation starts from day one: half-rate for the first two weeks while you acclimate, transitioning to full rate from week three onward.

• In the event the trial is terminated early, you will be compensated for the days worked.