Network Process Manager

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Organize teams, create plans, and facilitate project implementation to meet organizational objectives.

• Manage projects of varying sizes, with budgets ranging from $50,000 to multi-million dollar initiatives.

• Lead Network and participant projects, ensuring delivery is on time and within budget.

• Propel projects forward while emphasizing collaboration, precision, issue resolution, and risk management.

• Serve as the primary point of contact for project leads, addressing risks and resolving critical challenges.

• Adhere to the corporate project life cycle, meeting protocols, and Agile methodologies where applicable.

• Organize and support project teams, securing acceptance of deliverables.

• Implement change management protocols to gain resource approvals.

• Complete project closures within 45 to 60 days post go-live.

• Manage project budgets and resources, performing monthly budget reconciliations.

• Monitor resource utilization through enterprise resourcing reports.

• Engage in business reengineering to refine existing processes.

• Coordinate with vendors to maintain project timelines.

• Develop and oversee Key Performance Indicators and Cost-Benefit Analysis.

• Ensure communication plans are inclusive of all stakeholders.

• Monitor BCBSA deliverables, Network acquisitions and mergers, as well as audit activities.

• Create scorecards, dashboards, reports, process flows, and value stream maps.

• Document existing business and data processes.

• Collect and analyze data.

• Generate data visualizations and formulate solutions to business challenges.

• Establish baseline metrics and strategies for data collection, pilot projects, quality control, and training.

• Manage multiple concurrent projects under tight deadlines with minimal supervision.

⛳️ Requirements

• Minimum of 5 years of experience in Project Management and/or Network System development.

• Experience working within cross-functional teams is highly desirable.

• Proven experience in leading significant initiatives that require change management leadership is preferred.

• Strong interpersonal and communication abilities.

• Proficient in delivering reports and presentations.

• Capability to influence peers and guide team members effectively.

• Ability to lead discussions in situations with unclear details or minimal direction.

• Skill in identifying optimal conditions and performing gap analysis.

• Self-motivated, quick-thinking, and assertive.

• Excellent written and verbal communication skills.

• Highly detail-oriented and organized.

• Ability to multitask and perform well under pressure in an ambiguous setting.

• Competence in prioritizing tasks and switching between broader perspectives and critical details.

• Ability to balance the factors of people, process, and technology.

• Proficient in Access Reporting.

• Familiarity with BCBSA Network regulatory requirements.

• Knowledge of project management principles.

• Proficiency in MS Office applications, MS Project, Visio, Adobe, Crystal Reports, SAS, etc.

• Bachelor’s degree is preferred.

🏝️ Benefits

• Medical coverage.

• Dental coverage.

• Vision coverage.

• Retirement Plan.

• Paid Time Off.

• Holidays.

• Volunteer time off.

• Incentive Plan.

• Tuition Reimbursement.

• Flexible work environment.

• Training and continuing education.

• Opportunities for community volunteering.