Operations Associate – Client Delivery

This is a fully remote position, open to applicants in Armenia.

📋 Description

• Take charge of either the hiring process or client delivery operations for Drop Zero Digital's expanding AI image service.

• Oversee the hiring process from start to finish, which includes sourcing candidates, following up, scheduling interviews, ensuring reliable tracking, and identifying any process failures.

• Supervise client delivery operations, encompassing planning, briefing, follow-ups, timeline management, and the delivery of work.

• Identify operational issues proactively, determine solutions, and resolve them without needing prompting.

• Exercise independent judgment to make decisions and take full ownership of them.

• Start making decisions on live work from the very first week of the paid trial.

• Receive open feedback on your decisions throughout the trial, which will help define your eventual area of responsibility.

• Contribute to the growth of Drop Zero Digital, a lifecycle marketing agency, by supporting its AI image service.

⛳️ Requirements

• Must be available full-time upon hire, making this your sole job.

• During the paid trial, you will work 4 hours a day, with 2 hours at a set time within our working hours, while maintaining your current job.

• Upon successful completion, you will provide notice and transition to full-time within 30 days.

• Reliable internet connection is required: at least 30 Mbps download speed and 5 Mbps upload speed, verified during a live test with us.

• Proficiency in written English is essential.

• Must be located in Armenia.

• Your working hours will be tracked from day one using our time tracking tool.

• Experience in full-time employment within the last 12 months is necessary.

• No minimum years of experience are stipulated.

• Employment history must be verifiable through your employer, including dates, titles, and paid status, backed by a contract and payslips.

• Applicants are required to submit a brief Loom video and conduct research on Drop Zero Digital prior to applying.

• Completion of a short email test involving a real decision task, verification of internet speed, computer specifications, and a work-history paragraph is necessary.

• You must complete a 15-minute call with the founder.

• A recorded one-take video interview is required.

• You will need to successfully finish a paid trial lasting six to eight weeks.

🏝️ Benefits

• Monthly salary of 1500 USD upon hire, determined by your responsibilities and demonstrated skills rather than tenure.

• A 50 percent salary increase following a successful 90-day review.

• One month of annual bonus pay.

• 15 days of paid leave per year, increasing with tenure, in addition to public holidays in your country.

• Paid sick leave is included.

• A health allowance is provided.

• A coworking allowance is available.

• Paid trial from the start: half pay for the initial two weeks, full pay from the third week onward, plus a completion payment at the end of the trial, regardless of whether you are hired.

• If the trial is concluded early, you will receive payment for the days worked.