Operations Associate

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Carry out daily operational tasks and back-office activities.

• Ensure data accuracy in CRMs, spreadsheets, and internal systems.

• Collaborate with internal teams and vendors to troubleshoot issues.

• Record processes and keep standard operating procedures (SOPs) current.

• Generate basic reports and monitor operational metrics.

• Assist with special projects as the business expands.

⛳️ Requirements

• Minimum of 1 year of experience in operations, administration, or a related field.

• Excellent attention to detail and organizational skills.

• Proficient in Excel or Google Sheets.

• Strong written and verbal communication skills in English.

• Quick to learn new tools and technologies.

• Must be available to work during U.S. business hours.

• Located in Mexico.

• Must have a reliable home office setup and stable internet connection.

• Familiarity with CRM systems or automation tools like Zapier.

• Experience in a startup or fast-paced work environment.

• Bilingual in Spanish.

🏝️ Benefits

• Health insurance for contractors.

• Holiday Extra Pay.

• Potential flexibility in work hours based on client needs.

• Fully remote work position.

• Mental health days provided.

• Performance-based incentives offered.

• Annual review and appraisal process in place.

• Opportunities for professional development and career advancement.