Operations Associate

This is a fully remote position, open to applicants in Colombia.

📋 Description

• Carry out daily operational workflows and manage back-office responsibilities.

• Ensure data accuracy in CRMs, spreadsheets, and internal systems.

• Collaborate with internal teams and vendors to troubleshoot issues.

• Document procedures and maintain up-to-date Standard Operating Procedures (SOPs).

• Generate basic reports and monitor operational metrics.

• Assist with special projects as the organization expands.

• Manage back-office functions, sustain systems and data, and support teams in enhancing efficiency.

⛳️ Requirements

• Over 1 year of experience in operations, administration, or a related field.

• Excellent attention to detail and strong organizational skills.

• Proficient in Excel or Google Sheets.

• Good command of written and spoken English.

• Quick learner, comfortable with new tools.

• Available to work during U.S. business hours.

• Residing in Colombia, equipped with a reliable home office and stable internet connection.

• Familiarity with CRM or automation tools, such as Zapier.

• Experience in a startup or dynamic work environment.

• Bilingual in Spanish.

🏝️ Benefits

• We provide health insurance for contractors.

• Holiday Extra Pay.

• Work hours align with standard U.S. business hours, with some flexibility based on client needs.

• This position is entirely remote.

• We emphasize the mental health of our team members and offer mental health days for their well-being.

• Performance-based incentives are available in addition to the base salary.

• An annual review and appraisal process is implemented.

• Numerous opportunities for professional development and advancement within the company.