Operations Assistant

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Oversee training, medical requirements, inductions, and compliance obligations prior to the mobilization of employees.

• Organize flights and accommodations either directly or via client portals.

• Establish, manage, and update employee records along with compliance documentation in both company and client systems.

• Keep records of accommodation and training up to date.

• Set up employee profiles in client portals and facilitate online inductions.

• Submit site access requests using client systems.

• Prepare documentation specific to projects and compile zip folders for submission to clients.

• Track document expiration dates and uphold document control standards.

• Collect, process, convert, and archive employee IDs and qualifications.

• Generate MIB-style resumes and create employee folders within the MIB database.

• Coordinate onboarding by updating the Support Team once all documentation is finalized.

• Manage new hire profiles within client systems such as ERMS (BHP/Roy Hill), FMG, Ventia, and RTIO.

• Assist employees with online inductions and onboarding processes.

• Support flight bookings and other assigned administrative tasks.

• Adhere to all Information Security Management System (ISMS) policies, procedures, standards, and guidelines.

• Provide support to a client based in Australia serving Local Councils, Mining Companies, Government Authorities, and various business enterprises throughout Western Australia.

⛳️ Requirements

• A Bachelor's degree in Business or a related field.

• Experience in administration, operations, or office support roles.

• Strong written and verbal communication skills in English.

• Highly organized with exceptional attention to detail.

• Proficient in Microsoft Office applications (Word, Excel, PowerPoint).

• Effective in working with a diverse range of stakeholders and cultures.

• Able to work independently and perform well under pressure.

🏝️ Benefits

• Highly competitive salary – paid weekly.

• HMO enrollment upon commencement.

• Additional HMO dependents added each year of service.

• 20 vacation days per year; 7 sick days.

• Annual performance bonuses and incentives.

• Annual salary reviews and increases.

• Free cooked rice, snacks, and hot drinks.

• Company polo shirts provided.

• Fantastic, bright, and cheerful open-plan work environment.

• Prestigious clients and highly professional, friendly co-workers.

• Flexibility to work from home or in the office – your choice.