Operations Analyst – Pharmaceutical Industry

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Engage with customers and distributors in Latin America via email and phone in Spanish.

• Oversee purchase orders from the moment they are received until final delivery, ensuring adherence to the agreed-upon delivery schedule.

• Correspond in writing with the U.S.-based Customer Service (CS) team in English.

• Interact with the company’s Sales team in Spanish.

• Utilize Excel spreadsheets to monitor activities and order statuses.

• Create Excel reports and ensure compliance with designated delivery timelines.

• Uphold departmental policies to facilitate the efficient execution of processes.

⛳️ Requirements

• Must be at least 18 years of age.

• A Bachelor’s degree is mandatory.

• Proficiency in Spanish at a fluent or native level.

• Fluent in English.

• Intermediate skills in Excel, including knowledge of PivotTables, VLOOKUP, and report extraction; testing will be conducted.

• Administrative experience is essential.

• Ideally able to commute easily to the South Zone of São Paulo.

🏝️ Benefits

• Cost-of-living or commuting allowance.

• Meal and/or food allowance.

• Life insurance.

• Funeral assistance.

• Childcare support, including assistance for children with disabilities, babysitting support, and childcare allowance.

• Product discounts.

• Dental insurance.

• Health insurance.

• Gym membership and discounts on sports activities.

• Educational partnerships offering course discounts.

• A career development plan.

• Bullla Saúde & Crédito benefit, which includes discounts at pharmacies and stores, installment credit, and salary advances.

• Pet insurance plan.