Operations Analyst, E-commerce – Inclusive Position for Persons with Disabilities (PCD)

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Oversee financial operations linked to e-commerce and digital teams.

• Initiate and monitor internal requests for purchase requisitions, payment requests, and administrative approvals.

• Supervise the approval process for requisitions and payments through corporate forms and systems.

• Follow up on submitted requests, ensuring there are no unresolved issues or delays.

• Refer to SAP data to confirm approvals and the status of requisitions, purchase orders, and payments.

• Manage invoices, posting statuses, and supplier follow-ups until process completion.

• Act as the primary point of contact among internal teams, suppliers, and partners.

• Assist in the management and upkeep of the product catalog within the e-commerce environment.

• Create, update, and validate product and category details.

• Ensure the accuracy and consistency of information disseminated across digital channels.

• Monitor operational indicators and document incidents, recurring issues, and potential improvement opportunities.

• Aid in the development and maintenance of procedures, documentation, and operational workflows.

• Oversee essential activities to guarantee organization, visibility, and adherence to established deadlines.

⛳️ Requirements

• Bachelor’s degree completed or in progress in Business Administration, Management Processes, Information Technology, Information Systems, or a related discipline.

• Experience in administrative, financial, or operational routines.

• Background in initiating, tracking, and controlling payment requests, requisitions, or similar processes.

• Familiarity with supplier follow-up and management of operational demand.

• Demonstrated experience managing processes and activities that require close monitoring and diligent follow-up.

• Excellent organizational and prioritization skills, with the capability to handle multiple tasks concurrently.

• Strong communication abilities for effective interaction with various business areas.

• Intermediate proficiency in Excel.

• Analytical mindset with the capability to identify bottlenecks, outstanding items, and operational risks.

• Knowledge of SAP ECC or SAP S/4HANA is advantageous.

🏝️ Benefits

• 100% remote work opportunity.

• Permanent employment under Brazil’s CLT labor framework.

• Inclusive opportunity for individuals with disabilities and rehabilitated workers.