Operations Analyst

This is a fully remote position, open to applicants in India.

📋 Description

• Oversee client inventory and conduct Matrix analysis based on Trustee Inventory.

• Ensure that appropriate controls are established for exceptions.

• Generate weekly and monthly inventory reports along with exception summaries.

• Collaborate with teams on audits, templates, manuals, and necessary supporting documents.

• Assist internal teams by delivering accurate information promptly.

• Ensure that the control reports team adheres to all Service Level Agreements (SLAs).

• Perform daily reporting and reconciliations.

• Facilitate month-end closing and reporting within 5 working days as part of the month-end inventory management process.

• Respond promptly to requests from clients or vendors.

• Prepare statutory and internal audit reports along with applicable SOX cycles by management deadlines.

• Review and endorse Standard Operating Procedures (SOPs) by their deadlines and manage the SOP Tracker.

⛳️ Requirements

• The candidate must possess a Bachelor's degree.

• Should have 2-4 years of experience in the Mortgage Industry.

• Proactive, deadline-oriented, and assertive.

• Proficiency in MS Office, Macros, and MS SQL.

• Articulate with strong interpersonal and communication skills.

• Strong conceptual, problem-solving, and analytical abilities; willing to conduct detailed analysis as required.

• Must be flexible to work in US shifts.

🏝️ Benefits

• Competitive salary commensurate with experience and skills.

• Medical insurance for employees and their families.

• Personal Accident Benefit.

• Life Insurance coverage for employees.

• Wellness Programs including Doctor support, Psychologist, Counselor, and onsite health checkup camps.

• 10 paid holidays plus 26 paid days off each year.

• Numerous employee engagement activities.

• Employee training programs to promote inclusive collaboration.