Onboarding Coordinator

This is a fully remote position, open to applicants in United States.

📋 Description

• Provide assistance in the areas of paid media, organic media, and client services, focusing on client onboarding and account creation.

• Dispatch contracts, ensure their completion, collect W9 forms, and confirm that they correspond with the property name and address.

• Complete onboarding documentation and input tasks into Salesforce.

• Set up Google Drive folders and internal budgeting sheets.

• Organize assets and generate PMC-specific email accounts.

• Oversee client communications to collect necessary items, assets, and logins; follow up on submissions and distribute preview links.

• Facilitate communication between departments regarding the onboarding status.

• Establish GTM accounts, configure GA4 permissions, verify GSC, and set up GBP and Facebook accounts.

• Secure access to social media profiles, including two-factor authentication, and link social accounts.

• Sync Instagram with the Facebook Business Page via Meta Business Suite.

• Complete service mappings in Salesforce and conduct audits for property accuracy.

• Review property dashboards and assign client access.

• Provide instructions for PMC integration.

• Engage in departmental meetings and brainstorming sessions aimed at enhancing operational efficiency.

• Stay informed about trends, best practices, and algorithm changes in the multifamily and digital marketing sectors.

⛳️ Requirements

• A minimum of 2 years of experience in Digital Marketing, particularly in Onboarding and Account Setup within Google Ads and Meta.

• Knowledge of tracking and analytics tools such as Google Analytics, GTM, Salesforce, etc.

• Strong organizational capabilities and meticulous attention to detail.

• Ability to collaborate across functions and handle multiple priorities effectively.

• A problem-solving approach with an emphasis on optimizing processes.

• Excellent communication and teamwork abilities.

• Self-driven and enthusiastic about learning in a dynamic environment.

🏝️ Benefits

• Competitive salary.

• Opportunity to influence the HR function of a rapidly expanding BPO.

• Collaborate closely with a team of industry leaders experienced in scaling BPOs.

• Opportunities for career growth and professional development.