Office Manager, Part Time

This is a fully remote position, open to applicants in Latin America.

📋 Description

• Oversee incoming customer communications through calls, emails, and other correspondence.

• Organize and schedule jobs, service appointments, and customer meetings.

• Collaborate with subcontractors and service providers to ensure jobs remain structured and on schedule.

• Follow up on customer inquiries, appointments, documentation, and unresolved tasks.

• Maintain precise and systematic records of customer information, job details, scheduling, and CRM data.

• Offer administrative and operational assistance to management.

• Support basic bookkeeping tasks, including invoicing, expense tracking, and related financial responsibilities.

• Develop and enhance processes and systems to improve the organization and efficiency of daily operations.

• Identify challenges, pose questions, and formulate effective solutions to facilitate smooth operations.

⛳️ Requirements

• Prior experience in Office Management, Operations, Business Administration, or a comparable field.

• Exceptional verbal and written English communication skills.

• Proficient in using ChatGPT and Claude.

• Strong customer service orientation and professional communication abilities.

• Excellent organizational skills and time management capabilities.

• A proactive, self-driven attitude with robust problem-solving and critical-thinking skills.

• Comfortable asking questions instead of making assumptions.

• Strong focus on execution and results.

• Willingness to adapt to new technologies and software.

• Experience in construction, contracting, home services, remodeling, or a related sector (highly preferred).

• Background in coordinating contractors, technicians, or field-service teams (highly preferred).

• Familiarity with CRM systems (highly preferred).

• Competence in scheduling, invoicing, bookkeeping, or administrative functions (highly preferred).

🏝️ Benefits

• Opportunity for remote work.

• Competitive base salary ranging from $700–$1000 USD per month.