Office Manager

This is a fully remote position, open to applicants in Texas.

📋 Description

• Daily management of owner and team inboxes

• Supervise accounts receivable follow-ups, invoice tracking, and payment reminders

• Transform meeting notes into actionable items and calendar reminders

• Monitor project milestones and notifications

• Prepare and manage permit applications and renewals

• Oversee the recruitment process for field technicians

• Handle onboarding and offboarding documentation

• Validate and summarize weekly time data for payroll purposes

• Maintain trackers for truck registrations and inspections

• Act as the administrative foundation of a family-owned plumbing business

• Execute administrative tasks following documented Standard Operating Procedures (SOPs)

• Engage in ongoing agency check-ins, feedback, development, Slack collaboration, bi-weekly team meetings, and monthly reviews

⛳️ Requirements

• Over 5 years of experience in administrative or office management roles, preferably within home services or construction

• Proficient in CRM or job management software

• Experience with ServiceTitan is advantageous

• Exceptional English communication skills, both written and verbal

• Keen attention to detail

• Strong numerical aptitude and spreadsheet proficiency

• Self-motivated and well-organized

• Capability to independently manage recurring tasks

🏝️ Benefits

• 13th month pay

• Performance-based bonuses

• Comprehensive HMO policy, including coverage for dependents

• Annual budget for continuing education to foster professional development

• Flexible remote work environment

• Access to the Offshore Launch Slack workspace

• Bi-weekly All Team meetings

• Monthly performance reviews

• Continuous check-ins, feedback, and development opportunities