Neuroscience Regional Director – West

This is a fully remote position, open to applicants in California, +2 more states.

📋 Description

• Elevate the Customer Engagement organization and lead the regional team to surpass organizational objectives.

• Formulate and execute the Regional Customer Engagement Strategy.

• Collaborate with partners in Marketing, Medical, Patient Services, and Market Access.

• Manage and communicate key performance indicators, address areas of underperformance, and replicate both regional and national successes.

• Build diverse teams through effective talent acquisition, development, and succession planning.

• Achieve regional sales targets and ensure team accountability through KPI oversight.

• Develop, implement, and supervise a regional business plan focused on customer needs.

• Enhance the customer experience and boost product demand among healthcare providers, key accounts, and Systems of Care.

• Contribute to the national leadership team by enhancing regional capabilities, business performance, team development, and organizational culture.

• Ensure that team activities adhere to the Novartis Code of Ethics, NPC Code of Ethics, and applicable policies.

• Advocate for regional budget allocation while optimizing strategic face-to-face and omnichannel resources.

• Support the development plans, growth, and performance improvement of the team.

• Utilize analytics platforms to inform decision-making and identify risks and opportunities.

⛳️ Requirements

• A Bachelor’s degree is required from an accredited 4-year college or university.

• Over 10 years of experience in various commercial sectors, including pharmaceutical, biotech, healthcare, or similar industries with large, geographically dispersed sales teams.

• A minimum of 5 years’ experience as a first-line sales manager.

• Proven track record of driving sales performance, leading cross-functional teams, and executing strategies in complex, multi-regional environments.

• Demonstrated ability to attract, develop, and retain diverse talent while building committed teams.

• Experience in developing and finalizing business and incentive plans in sophisticated sales settings.

• Strong operational skills, along with financial acumen, strategic insight, and analytical thinking.

• Candidates must reside within the region or be within a reasonable commuting distance to a metropolitan airport.

• Willingness to travel 60–80% across a wide geographic area, utilizing driving or flying as needed.

• Must possess a valid, unrestricted driver's license.

• Proven leadership experience as a second-line sales manager is preferred.

• Cross-functional experience in market access, reimbursement, or account management, with an understanding of payer landscapes, buy and bill, and specialty pharmacy is preferred.

• Must successfully complete initial training, which may include home study of up to 8 hours per day and up to 40 hours per week.

• The company will not sponsor visas for this position.

🏝️ Benefits

• Performance-based cash incentive.

• Eligibility for consideration for annual equity awards, depending on the role level.

• Comprehensive benefits package that includes health, life, and disability coverage.

• 401(k) plan with company contributions and matching.

• Vacation, personal days, holidays, and additional leave options.

• Reasonable accommodations for individuals with disabilities.

• Initial training that includes home study.