Netsuite Application Administrator

This is a fully remote position, open to applicants in India.

📋 Description

• Configure, enhance, and provide support for NetSuite functionality throughout the Order-to-Cash process, which includes customer setup, order management, billing, collections, and revenue-associated workflows.

• Design, develop, and maintain NetSuite configurations such as custom fields, forms, records, roles, permissions, workflows, and page layouts in alignment with business needs and internal controls.

• Create and support automation processes utilizing SuiteFlow and, when applicable, SuiteScript.

• Optimize relevant NetSuite modules and capabilities for O2C, including SuiteBilling, Dunning, and Advanced Revenue Management.

• Identify system gaps, process bottlenecks, control vulnerabilities, and data quality issues, implementing scalable enhancements.

• Assist with month-end and year-end closing activities.

• Diagnose and resolve issues within NetSuite related to O2C workflows, configurations, scripts, integrations, and transactional data.

• Conduct root-cause analysis and propose sustainable corrective measures.

• Maintain overall system health through regular reviews, testing, cleanup, and performance monitoring.

• Execute system administration tasks including user roles, permissions, configurations, and ongoing platform maintenance.

• Create and maintain saved searches, dashboards, custom reports, and analytics.

• Support and monitor integrations between NetSuite and upstream/downstream business systems, such as Salesforce and other connected platforms, using Boomi.

• Troubleshoot integration problems, monitor exception handling, and ensure a reliable and accurate flow of data.

• Document integration specifications, field mappings, technical dependencies, and support procedures.

• Collect, document, and convert business requirements into system configurations and functional specifications.

• Lead User Acceptance Testing (UAT), change management, and training for system enhancements and new implementations.

• Serve as a key resource during internal and external audits related to O2C controls.

⛳️ Requirements

• 2-5 years of practical experience in NetSuite administration or as a business systems analyst.

• Proven expertise with NetSuite O2C modules: Advanced Revenue, Billing, SuiteBilling, and Dunning.

• Proficient in NetSuite SuiteFlow, saved searches, custom records, Suite Analytics, and reporting.

• Experience in managing or contributing to system integrations (preferably Celigo or Boomi).

• Strong analytical and problem-solving abilities with a focus on process improvement.

• Excellent communication skills; capable of translating technical concepts for non-technical audiences.

• NetSuite Administrator or SuiteFoundation certification is preferred.

• Experience with Boomi and/or Celigo.

• Familiarity with SuiteScript 1.0/2.x development.

• Previous experience in a high-growth technology or SaaS company.

• Experience supporting NetSuite OneWorld multi-subsidiary environments.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health, dental, and vision insurance plans.

• Flexible work hours and remote work options.

• Opportunities for professional development and certification reimbursement.

• A collaborative and inclusive work environment.