Client Access Administrator

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Oversee employee access credentials for client payer portals, EMRs, and various software applications at Jorie.

• Generate, distribute, and revoke access credentials as needed.

• Supervise and manage employee access to ensure adherence to security protocols.

• Act as the main point of contact for clients and Jorie employees concerning access-related inquiries or issues.

• Deliver training and support for access systems and healthcare-related portals.

• Conduct regular audits of access and activities related to client payer portals, EMRs, and other applications.

• Detect and troubleshoot technical access challenges.

• Keep precise records of access permissions, changes, and interactions for auditing and reporting purposes.

• Collaborate with IT, security, healthcare compliance, and customer service teams to guarantee a secure client experience.

⛳️ Requirements

• Minimum of 3 years’ experience in healthcare access administration is essential.

• Solid understanding of IT systems, cybersecurity, and healthcare IT environments.

• Familiarity with regulatory requirements concerning client data, access, and healthcare industry standards.

• Exceptional problem-solving and analytical abilities.

• Detail-oriented, emphasizing accuracy and efficiency while managing multiple tasks.

• Strong communication and interpersonal skills.

• Capability to manage sensitive information with integrity and confidentiality.

• Must be legally permitted to work in the USA.

• No Contractors, No C2C, No Visa Sponsorship.

• No recruiting agencies.

• Remote candidates in the USA only.

• Applications from individuals in New York, California, or Washington state will not be accepted.

• Availability required from Monday to Friday, 8:00 AM to 5:00 PM CST.

• Flexibility in working hours may be needed based on business demands.

🏝️ Benefits

• Opportunities for professional growth and advancement.

• Flexible work environment promoting work-life balance.

• A collaborative and friendly company culture.

• 401(k) matching up to 4%.

• Medical insurance coverage.

• Dental insurance coverage.

• Vision insurance coverage.

• Long/Short Term Disability insurance.

• Life insurance valued at $25,000, paid for by the employer.

• Paid Time Off (PTO) for 2 weeks.

• 10 and a half holidays per year.