NDIS Administration VA

This is a fully remote position, open to applicants in Australia.

📋 Description

• Oversee the complete NDIS administration process from start to finish.

• Generate Service Agreements and Schedules of Supports utilizing existing templates.

• Review current NDIS support items and their corresponding rates.

• Create and dispatch invoices directly to plan managers.

• Track outstanding invoices and follow up on payment statuses.

• Ensure remittance advice is received and accurately matched.

• Identify rejected invoices, discrepancies, and any missing information that requires attention.

• Return finalized records and Xero-ready bulk-upload data for accounting and internal system updates.

• Operate within established templates, workflows, and bulk-upload spreadsheets without needing extensive system access.

• May prepare and schedule approved content using an external scheduling platform if additional hours are necessary.

⛳️ Requirements

• Direct experience in NDIS provider administration within Australia.

• Experience collaborating with plan managers.

• Knowledge of NDIS invoicing, Service Agreements, Schedules of Supports, support items/rates, payment follow-ups, and remittances.

• Exceptional written English skills.

• Strong attention to detail.

• Commitment to confidentiality.

• Dependability.

• Ability to discern when issues need to be escalated rather than making assumptions.

• Proficient with Excel/spreadsheets, Word/document templates, email, and organized administrative workflows.

• Familiarity with Xero would be advantageous, especially in understanding invoice and reconciliation processes.

🏝️ Benefits

• Flexible working schedule.

• Opportunity for additional hours as the NDIS participant base expands.

• Possibility to undertake more structured administrative tasks.