Medical Business Specialist – Physician Administration

This is a fully remote position, open to applicants in Michigan.

📋 Description

• Act as the primary point of contact for patients and their families.

• Collect and confirm necessary patient and insurance details.

• Accurately input patient and insurance information into the registration system.

• Arrange patient appointments, including follow-up visits, referrals, and diagnostic tests/procedures.

• Professionally welcome patients both in person and over the phone.

• Respond efficiently to the needs of patients and their families.

• Establish an atmosphere conducive to exceptional care, wellness, and healing.

⛳️ Requirements

• High school diploma or GED required.

• For Specialist level: at least two (2) years of experience as a Medical Practice Business Associate or in a related healthcare position.

• For Associate level: 6 months to 1 year of customer service experience is necessary.

• Must be proficient in typing.

• Must be skilled in using Windows.

• Familiarity with multiple computer systems is required.

• Residency in the state of Michigan is mandatory.

• Must adhere to Munson Healthcare vaccination standards for Measles, Mumps, Rubella, and Varicella or provide lab-confirmed immunity.

• Must obtain a flu vaccine during the flu season of the year hired and each year thereafter, or have an approved medical or religious exemption.

🏝️ Benefits

• Tuition reimbursement.

• Opportunities for both in-person and online professional development.

• Access to a career hub.

• Comprehensive benefits package.

• Paid holidays.

• Generous paid time off (PTO).

• Employee discounts available.

• Complimentary individual retirement counseling.

• Free wellness platform for employees and their families.

• Tailored support for personal or family challenges.

• Encouragement of employee participation in improvement huddles, surveys, and town hall meetings.