Mystery Shopper, Quality Assurance

This is a fully remote position, open to applicants in Switzerland.

📋 Description

• Visit retail locations to objectively evaluate specific criteria such as cleanliness, product availability, and the effective execution of promotions.

• Ensure that visual merchandising aligns with our clients’ internal standards.

• Engage in discussions about audit findings with retail outlet employees in an objective manner.

• Offer constructive recommendations for enhancements and document best practices.

• Meticulously record results and photographs using a digital reporting tool on your smartphone.

• Plan and facilitate regular full-day tours.

⛳️ Requirements

• Attention to detail: You notice every misplaced product and every absent price tag.

• Effective time management: You can organize and lead consistent full-day tours.

• Strong communication skills: You provide feedback in a supportive manner rather than as criticism.

• A confident and professional demeanor comes naturally to you.

• Self-organization: You independently and efficiently plan your tours.

• You possess a car.

• You have a smartphone for documentation purposes.

• You own a laptop for planning activities.

• Proficiency in Excel is required.

• A clean criminal record is mandatory for this role of trust.

🏝️ Benefits

• Valuable insights: Gain knowledge about the strategies and internal standards of renowned brands and retailers.

• Maximum flexibility: Arrange your assignments (approximately 5–20% per month) at your convenience—perfect as a supplement to your studies or primary job.

• Responsibility: An engaging role where your analysis directly influences store quality.

• Attractive terms: Competitive compensation, including mileage reimbursement.

• Training: We offer comprehensive preparation for your assignments.