MuleSoft Support Engineer

This is a fully remote position, open to applicants in Romania.

📋 Description

• Deliver Level 2 operational and technical assistance for MuleSoft integrations and APIs.

• Oversee integration flows.

• Resolve incidents effectively.

• Conduct root-cause analysis.

• Implement minor enhancements and fixes.

• Work collaboratively with development and infrastructure teams to ensure platform stability and service continuity.

⛳️ Requirements

• 2–4 years of experience with the MuleSoft Anypoint Platform.

• Proficient in Mule applications, APIs, and integration flows.

• Familiarity with Anypoint Studio, API Manager, and Runtime Manager.

• Strong understanding of REST and SOAP web services.

• Experience with DataWeave, JSON, and XML.

• Knowledge of API-led connectivity and integration patterns.

• Proven experience in troubleshooting application, API, and connectivity issues.

• Familiarity with log analysis and monitoring tools.

• Basic knowledge of Java, SQL, and relational databases.

• Experience using Git and CI/CD processes.

• Understanding of incident, problem, and change management processes.

• Familiarity with ITIL-based support environments.

• Strong analytical and problem-solving abilities.

• Proficient communication skills in English.

• Capacity to work independently and in collaboration with development and infrastructure teams.

• Proficiency in German is considered a plus.

• MuleSoft Developer or Integration Associate certification is a desirable qualification.

• Knowledge of OAuth 2.0, JWT, and TLS is a plus.

• Previous experience in Level 2 application or integration support is an added advantage.

🏝️ Benefits

• Competitive salary and performance bonuses.

• Opportunities for professional development and certifications.

• Flexible working hours and potential remote work options.

• A supportive and collaborative work environment.

• Health and wellness benefits.