
Modern Work Engineer
Posted Oct 5

Posted Oct 5
This is a fully remote position, open to applicants in Philippines.
β’ Design, implement, maintain, and enhance Microsoft Modern Work solutions within client environments.
β’ Administer and provide support for Microsoft 365 services, including Exchange Online, SharePoint Online, OneDrive, Microsoft Teams, Entra ID, and Intune.
β’ Configure and oversee Conditional Access, MFA, identity governance, device compliance, application deployment, and endpoint security solutions.
β’ Implement and support Microsoft Defender and Microsoft Security solutions.
β’ Utilize PowerShell for automation, reporting, configuration management, and operational efficiency.
β’ Support and maintain hybrid Microsoft environments that integrate Active Directory with Microsoft Entra ID.
β’ Configure and troubleshoot Entra Connect Sync.
β’ Administer Windows Server, Active Directory Domain Services, Group Policy, and DNS.
β’ Provide support for Exchange Server 2019/Subscription Edition and hybrid Exchange deployments.
β’ Design and implement Cloud Kerberos Trust and modern authentication solutions.
β’ Lead or take part in Windows file share, personal drive, Exchange Server, identity, device, Intune, Autopilot, and Microsoft 365 tenant-to-tenant migration projects.
β’ Offer advanced technical escalation support for complex Microsoft Modern Work technologies.
β’ Conduct root cause analysis and establish long-term remediation plans.
β’ Evaluate environments and suggest enhancements for security, governance, performance, and user experience.
β’ Mentor junior engineers and support teams.
β’ Create technical documentation, migration runbooks, standards, and implementation guides.
β’ Collaborate with project managers, stakeholders, and clients to ensure successful project delivery.
β’ Over 5 years of hands-on experience in supporting and implementing Microsoft Modern Work solutions.
β’ Strong background in Exchange Online, SharePoint Online, OneDrive, Microsoft Teams, Microsoft Entra ID, Conditional Access, Microsoft Purview, Microsoft Intune, and Windows Autopilot (Cloud and Hybrid).
β’ Significant experience supporting hybrid Microsoft environments, including Exchange Server 2019/Subscription Edition, Windows Server platforms, Active Directory Domain Services, Group Policy, DNS (both Public and Private), and Entra Connect Sync.
β’ Proven experience in delivering Microsoft 365 migration and modernization projects.
β’ Experience with Microsoft 365 tenant-to-tenant migrations involving Exchange Online, SharePoint Online, OneDrive, Entra ID identities, Intune configurations, and Entra-joined devices.
β’ Strong troubleshooting, solution design, and technical problem-solving capabilities.
β’ Practical experience with PowerShell for administration and automation purposes.
β’ Ability to independently lead technical workstreams and migration activities.
β’ Proficient English communication skills with the capacity to engage both technical and non-technical stakeholders.
β’ Experience in MSP, consulting, or professional services is preferred.
β’ Familiarity with Microsoft Defender, Defender for Endpoint, and Microsoft Security technologies is preferred.
β’ Experience with Microsoft Copilot implementation and readiness assessments is preferred.
β’ Microsoft certifications such as MS-102, SC-300, MD-102, or SC-100 are preferred.
β’ Experience managing enterprise-scale Microsoft 365 environments is preferred.
β’ Willingness to accept a long-term remote work arrangement.
β’ Open to a permanent night shift schedule.
β’ Competitive salary package.
β’ Full Philippine statutory benefits.
β’ 13th month pay.
β’ Health insurance / HMO coverage.
β’ Life insurance coverage.
β’ Paid time off and leave credits.
β’ Night shift differential, where applicable.
β’ Company-provided equipment.
β’ Opportunity to work with enterprise Microsoft 365 and Modern Work technologies.
Mercor
Mercor
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