Mobile Support Technician – WATSAN, Operation Cell 4

atMédicos Sin Fronteras EspañaRemoteES flagSpainFull-timeSupport EngineerJuniorMid-level€38k/year

Posted 1 day ago

This is a fully remote position, open to applicants in Spain.

📋 Description

• Deliver first- and second-line technical support both remotely and on-site regarding water supply, hygiene, sanitation, and vector control.

• Enhance the capacity of field staff by applying and transferring technical expertise in accordance with MSF protocols, standards, and procedures.

• Oversee Watsan activities in designated countries and monitor operations, systems, and installations.

• Offer technical guidance and solutions.

• Report on the implementation of Watsan activities, policies, and key performance indicators (KPIs) to support strategic and operational decision-making.

• Encourage the alignment of Watsan initiatives with MSF priorities and standards.

• Conduct field visits to the designated countries.

• Review or create Watsan strategies for missions.

• Perform functional evaluations of installations, systems, structures, equipment, human resource setups, and compliance.

• Aid in the development and execution of improvement plans.

• Evaluate local suppliers and subcontractors against MSF quality standards.

• Assist in the design and installation of new or complex systems, as well as the implementation of protocols and tools.

• Support the recruitment, selection, briefing, and debriefing of technical staff and focal persons.

• Identify training needs, create training materials, and facilitate team and on-the-job training.

• Develop policies, tools, protocols, and standard operating procedures (SOPs).

• Draft reports and action plans following field visits.

• Contribute to the research and development of field tools, practices, guidelines, and policies.

• Suggest and pilot innovative solutions for recurring technical challenges.

• Maintain and share expertise to enhance operational effectiveness.

• Support needs assessments, strategy and policy formulation, and the implementation of activities within health structures and communities.

• Participate in the review, design, and presentation of MSF training modules, and coach field personnel.

• Temporarily provide backup for the Watsan Technical Coordinator and represent MSF Watsan in various forums and meetings.

• Coordinate with and communicate amongst other departments to ensure a cohesive emergency response.


⛳️ Requirements

• Minimum of 2 years of field experience in Watsan within an NGO setting.

• Experience in community and healthcare facility (HCF) Watsan.

• Experience in outbreak response.

• Experience in facilitating adult training.

• Capability to work in remote and insecure environments.

• Full proficiency in English is mandatory.

• Willingness to travel to Yemen, Syria, Afghanistan, and Palestine as needed, subject to visa, administrative, travel authorization, and security constraints.

• Desirable: Postgraduate qualification in water and sanitation, public health, or humanitarian studies.

• Desirable: Experience with MSF Watsan.

• Desirable: Familiarity with the Middle East context.

• Desirable: Experience in Watsan interventions or infrastructure design in climate-vulnerable or climate-affected settings.

• Proficiency in French or Arabic is advantageous.

• Submission of CV and cover letter is required.

• Professional or corporate email addresses are required for references.


🏝️ Benefits

• Annual leave includes 25 working days plus 3 extra personal days each calendar year.

• Up to 20 working days of rest per year following program visits.

• Additional gross monthly allowance of 250 euros.

• Home-based position when not deployed.

• Practical working conditions in the field are in accordance with MSF-OCBA guidelines.

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